Customer Service Associate

RHONDA VYNORIUS

** ******** ***·

***********@*****.*** 603-***-****

Customer oriented supervisor with 4 years of hands on experience overseeing employee performance and offering knowledge, guidance and support. Expert in best practices and principles of employee management, blending time management and organizational skills.

EXPERIENCE

JAN 2013 – FEB 2023

SUPERVISOR, Hannaford brothers

Monitored employee productivity and provide feedback and coaching when needed. Employee scheduling according to activities and shift changes as needed. Work with associates on concerns and complains to resolved issues. Maintain everyday operation procedures to provides effective coverage for active time slots. Also 2 years balancing 2 safes and 24 register drawers.

FEB 1997 – JAN 1999

Tyco International

Schedule meeting, appointments and made travel arrangements of the attorneys. Inventory and ordering office supplies. Answering phone call and emails to provide needed information. Welcoming visitors and maintaining reception desk.

EDUCATION

MARCH 1997

ASSOCIATE DEGREE, New Hampshire community technical college

SKILLS

Team and Relationship Building

Leadership Skills

Customer Service

Answering multi-line phones

Resolute and trustworthy

Planning and organization

Good Work Ethic

People Skills

ACTIVITIES

Enjoy the great outdoors, long walks with my dog, and kayaking. Occasionally volunteer for the American Legion in Raymond.

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