Debjani Kartick

Objective

Worked as an underwriter for life insurance and medical insurance for around 6 years. Experienced specialist with a passion for delivering outstanding service. Self-motivated, team player with strong organizational and interpersonal skills. Always looking to learn new skills, take on extra responsibilities, and grow professionally and contribute consistently to overall team objectives and goals.

Experience

June 2008 – July 2011

Process Associate Genpact, India

Worked as an underwriter for a medical insurance client and carried out the below tasks:

1. Successfully processed new insurance requests from doctors with 100% accuracy consistently thereby winning multiple client awards

2. Participated in multiple problem-solving working group sessions to identify root causes and recommend potential solutions to improve accuracy and reduce contractual issues.

3. Successfully prepared and maintained various key management reports including work allocation, volume forecasting and daily/weekly/monthly client KPI dashboards that reflected key accuracy and productivity metrics calculated on a DPMO/DPU level

4. Championed the Lean drive for the insurance center of excellence and helped all the teams register 100+ lean ideas to proper end to end process transformation

Sept 2005 – May 2008

Process Associate Genpact, India

Worked as an underwriter for a life insurance client and carried out the below tasks:

1. Successfully carried out all the compliance checks and due diligence to conform to underwriting norms including HIPPA and all state and federal requirements.

2. Successfully issued insurance policies based on process requirements.

3. Provided detailed analysis for all rejected cases to the senior management and client

4. Successfully completed & got Lean certified through White Belt training

Education

July 1997 – June 2000

Bachelor of Science

Kolkata University, India

Skills/Strengths

Analytical

Presentation

Problem-Solving

Team building

Time management

Adapt to changes

Lean tools

MS Office apps

Interests

Listening to Music

Exploring new places

Event planning

Dancing

Cooking

Contact

Forest Hills, NY, 11375

929-***-****

advtyv@r.postjobfree.com

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