Customer Service Data Entry
Resume:
Sophia Jones
Retailer/Cashier/Caregiver/Machine operator
Lenoir, NC 28645
*********@*****.***
I'm willing to learn new things and better my skills with training. I am a hard worker and I love working with a team that wants to get the job done, correctly and on time. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Paramount Logistics parm
DHL
June 2022 to Present
I Delivery packages to residential and businesses. I scanned the packages, customer sign the scanner or take a picture of the packages
Sales Advisor
Concentrix - Hickory, NC
October 2020 to Present
Answering calls with issues about their bill, arrangements, adding lines or cancellation, providing new services and places orders
Machine Operator/Assembler/Packer
Bemis Manufacturing Company - Lenoir, NC
February 2017 to October 2020
• Diagnosed and maintained commercial machining equipment
• Reassembled equipment
• Trained new hires
• Operated torches, cables and laser jacks
• Complied with all safety regulations and outcomes Cashier/Customer Service
Hardee's - Lenoir, NC
September 2011 to October 2017
Handling money, taking orders, customer service, and cleaning and stocking the store. In Home Care Provider
UNIFOUR NURSING - Newton, NC
July 2007 to August 2011
Taking care of my clients at their home with cleaning, feeding and giving medicine and transportation needs.
Cashier/Customer Service
Texaco Service Station & Food Market - Conover, NC February 2002 to June 2007
Handling money; stocking and pricing merchandise; giving customer service; inventory products and pricing them.
Education
Associate in Business Science of Administration
Herzing University-Minneapolis - Wisconsin
August 2009 to April 2012
High school diploma or GED
Skills
• Assembler (10+ years)
• Food Service (10+ years)
• Crew Member (10+ years)
• Customer Service (5 years)
• Cash Handling (10+ years)
• Arabic
• Hair Styling (10+ years)
• Residential Cleaning (10+ years)
• Home Care (10+ years)
• Manufacturing (4 years)
• Caregiving (10+ years)
• Computer literacy (10+ years)
• English (10+ years)
• Microsoft Excel
• Microsoft Word
• Driving (1 year)
• Data entry
• Sales
• Time management
• Delivery driver experience (1 year)
• RF scanner (1 year)
Certifications and Licenses
Business Science of Administration
April 2012 to Present
Business Degree
Assessments
Customer Focus & Orientation — Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Proficient
Customer Service Skills — Proficient
October 2019
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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