Denise_Bard_Resume.pdf - Done
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DENISE BARD
*************@*****.*** 570-***-**** Fleetwood, PA 19522
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments,
managing packages and routing mail to recipients. Positive nature with excellent people skills.
Skills
© Organization and efficiency © Office equipment operations
© Data entry © Multi-line telephone skills
© Multitasking and prioritization
Experience
Surgery Center Of Allentown Allentown, ® Welcomed patrons to front desk and engaged in friendly conversations
PA while conducting check-in process.
Receptionist Handled payment processing and provided customers with receipts and
06/2021 - Current proper bills and change
Answered phone calls, provided information and connected callers to
appropriate personnel
Integrated Surgical Institute Leesport, PA @ Scheduled surgeries using the paperwork I received from different
Surgery Scheduler providers.
06/2020 - 06/2022 Verified insurance benefits
Greeted and checked in patients for their surgery
Answered phones, took information, messages and routed calls to proper
staff
Chart assembly for surgery patients
IMG-Boran and Puzzi ENT Pottsville, PA ® Scheduled patients for surgery for two surgeons at multiple facilities by
Surgical Coordinator sending surgery reservations to the facilities or directly scheduling in the
03/2002 - 05/2020 facilities computer program
Scheduled patients for pre admission testing, diagnostic testing and
medical/cardiac clearances
Scheduled patients for office visits, check in and check out
Answered telephones
Verified insurance benefits and obtained prior authorization for testing,
medications and surgeries
Education and Training
Franklin Academy Pottsville, PA
Associate of Applied Science in Medical Assisting
07/1993