Service Representative Data Entry
Resume:
C O R R I N E P E R A I N O
Attention to Detail
Written/Verbal
Communication
Problem-Solving
Computer Literacy
Organization
Reporting
Purchasing
AS400
SAP
Microsoft Outlook
Word/Excel/PowerPoint
Leadership
Training
I worked 25+ years for the same company, Akzo Nobel, which is a leader in the paint and coating industry. Within this organization, I grew my skill set by working within the customer service department and then the quality assurance lab. My position was eliminated during a site-wide downsizing effort, which is why I am currently in the market for a new opportunity.
S K I L L S
E D U C A T I O N
Oakland Community College
SOME COLLEGE
E X P E R I E N C E
AKZO NOBEL, Pontiac MI July 2011 - March 202
AKZO NOBEL, Pontiac MI October 1997 - July 2011
SENIOR ADMINISTRATIVE ASSISTANT
Data entry for QC testing results
Maintained files, including product testing result files Purchasing and inventory control of lab supplies
Maintained purchase log, categorized by vendor, to monitor expenses Maintained the laboratory equipment calibration schedule and reports for auditing purposes
Ran monthly reports for the quality manager and supervisor Entered raw material testing results into SAP
Managed pre-ships and maintained pre-ship log
Coordinated the shelf-life report to determine if shelf-life of finished goods and raw materials could be extended
Conducted monthly safety observations
Participated in 5S training
SENIOR CUSTOMER SERVICE REPRESENTATIVE
Customers included automotive and commercial vehicles Entered/tracked supply orders
Worked with production, quality control, and all other departments within the organization
Processed/issued credit memos for returns
Ran daily reports, including but not limited to: open order report, back order report, production schedule
Attended daily production meetings
Followed up on pre-ships
Handled mail, including sending out invoices
Trained incoming Customer Service Representatives
Named "Most Likely To Die At Her Desk"
39311 Waldorf Dr
Clinton Township MI 48038
**********@*****.***
P R O F I L E
HIGH SCHOOL DIPLOMA
Lamphere High School
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