Analytical-Risk Assessment Professional

COLETTE HAYS

Kennesaw,, GA *****

404-***-**** advtrg@r.postjobfree.com

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PROFESSIONAL SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SKILLS

• Financial Analysis

• Analytical and Critical Thinking

• Credit Analysis

• Microsoft Office/CRM/Multiple LOS Systems

• Regulatory Disclosure Preparation

• Underwriting Process Expertise

WORK HISTORY

LICENSED LOAN OFFICER ASSISTANT 08/2015 to Current Direct Lenders, LLC - Kennesaw, GA

Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants credit

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• Managed multi-million dollar pipeline with 10% increased revenue annually

• Affirmed loan document accuracy to protect lenders from potential fraud.

• Documented borrower's information in loan processing system and resolved any discrepancies.

• Analyzed credit reports to assess risk and determine applicants' ability to repay loans. ACCOUNT EXECUTIVE 02/2014 to 04/2015

Hydrodynamics - Alpharetta, GA

• Established and strengthened client relationships with new and existing accounts

• Serviced accounts and proposed new products and services to maximize revenue. Resolved issues promptly to drive satisfaction and enhance customer service which increased revenue by 15%.

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UNDERWRITER 01/2013 to 01/2014

Primary Residential Mortgage - Alpharetta, GA

Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.

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• Evaluated loan applications for affordability and conformance with underwriting guidelines. Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.

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ADDITIONAL INFORMATION

• LICENSES & AWARDS : Customer Service Recognition Bronze Recipient – Manager of the Month

• NMLS/MLO

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