System Engineer

Systems Engineer

Solutions-driven Systems Engineer with key expertise in project management and programming across multiple industries, including large government entities and financial and healthcare organizations. Specialize in planning, installation, administration and support of international and Enterprise Windows, UNIX and LINUX networks and servers in physical and virtual environments. Applications specialist with the flexibility to quickly learn to install, administer and maintain required tools and applications on multiple platforms. Manage user access and oversee system and firewall security. Manage IT hardware and software and lead integration of modern technologies and interoperability with existing systems. (Interim) DoD Top-Secret Security Clearance.

CERTIFICATIONS

Certified Information Systems Security Professional (CISSP) (Associate), · Red Hat Certified Engineer (RHCE Certification and RHCSA Certification) Apple Certified Support Professional (ACSP) 10.14 Oracle Certified Professional Java Programmer (OCP-JCP Certification) · CompTIA Security+ CE Certification ·

Master of Science, Health Informatics

CORE TECHNICAL COMPETENCIES

-Strong understanding of security best practice and security regulations and requirements in private and public sector computing environments.

-Strong ability to analyze customer business processes and determine appropriate solutions based on best-practice configuration standards and technologies.

-Function as a technical expert representative to create IT architecture strategy.

-Recommend policy and system changes to management in consultation with external technology and business leaders.

-Considerable experience collaborating with vendors, clients and customers as well as all levels of management to identify and resolve problems, meet expectations and answer questions.

-Critical thinker with ability to identify issues and through solid research, gather information, review solutions and offer sound solutions.

-Ability to quickly adapt to new requirements and learn new systems up to expert level to support rapid growth and dynamically changing opportunities.

PROFESSIONAL EXPERIENCE

IPTA -- April 2022 to Present

ServiceNow DevSecOps Engineer

Design, develop, and deploy automated software and processes

Install, configure, upgrade and maintain ServiceNow application

Focus on critical CI/CD pipeline automation and tooling to handle source code repository management, pipeline configuration, build and packaging scripts, test execution, reporting, and deployment for a ServiceNow environment

Apply automation to enforce quality of continuous software build and test processes

Collaborate with other team members to accelerate the software development and integration processes

Ability to deliver network infrastructure via automation

Implement changes for existing web infrastructure

Act as System Engineer for the Red Hat Enterprise Linux operating system supporting the ServiceNow platform

Implement and maintain security settings in the environment per DoD requirements

Hardening of ServiceNow instances to comply with regulations

Regular security scans of servers and applications

Assess open security vulnerabilities for relative risk and propose mitigation options

US Military Entrance & Processing Command Chicago, IL · 2013 to Jan 2022

Linux System Administrator/ Red Hat Engineer / Team Lead

As Contractor to USMEPCOM, assist with networking and system administration. Employed in turn (reverse order) by ITility, LLC, Broadleaf, Inc.,TUVA LLC and Computers Universal, Inc.

·Act in capacity of Red Hat Linux SME, Team Lead and MacOS SME. (Continued...)

·Manage virtual environment under VMWare and Hyper-V environment, including networking, snapshots storage groups and assisting with ESXi (Vmware) hardening to meet DoD security standards.

·Deployment and design of new virtual machine Red Hat environment or over 500 servers.

·Research, design and implement Linux Server baseline configuration, and hardening (STIGs security).

·Lead Red Hat Satellite server installation, upgrades and administration processes.

·Python scripting - Automate tasks for Satellite Server using Python API integration.

·Manage compliance scanning via Red Hat Satellite and reports using Ansible.

·Set up Identity Management server with LDAP to authenticate users via Windows Active Directory

·Installation of ACAS (Tenable) Security Center.

·Maintain security posture of systems in compliance with DoD regulations and security best practice

·Regular security scans of servers and applications

·Response to security findings and mitigation recommendations

·Assess open security vulnerabilities for relative risk and propose mitigation options

·Installation of the JIRA ticketing and support application

·Assist client to understand risk associated with vulnerabilities and propose mitigation options

·Apple MacOS network, SAN, Tape library and printers.

·Support AIX servers, Oracle Database installation and WebLogic servers.

·Storage Administrator for NetApp SAN and EMC CLARiiON CX240.

·Troubleshoot system and storage issues.

·Installation, testing and management of server storage cluster using Red Hat Resilient Storage.

·Support installation of Oracle database on Apache Tomcat platform.

·Transition of existing systems to Linux environment.

·Introduction to Red Hat server management in AWS cloud environment

·Installation and administration of web services applications on WebLogic servers.

·Installation and administration and application support of Adobe LiveCycle.

·Script-writing and modification (bash, ksh and python) to meet ongoing and changing needs.

·Documentation of standard operating procedures and system architecture.

University of Illinois at Chicago Virtual · 2014 to 2018

Part-time Adjunct Professor

As a member of the faculty at large of University of Illinois at Chicago, College of Applied Health Sciences, provide virtual instruction for Management of Healthcare Communications Systems (BHIS 515). Course content includes:

·Analysis of networking solutions and protocols.

·System networking and integration.

·Cloud solutions, SaaS, PaaS solutions.

·Determination of the accuracy or relevance of information sources.

Nelnet Business Solutions · 2012-2013

Consultant, Support Engineer

·Application support - Provided technical support and directed end-user system support for 180 higher education clients.

·Delivered Oracle Database support and maintenance for large, complex databases.

·Troubleshot issues on Apache web server and Tomcat server platform.

·Answered complex SQL queries to meet client specifications.

·Provided web services troubleshooting for Apache and Tomcat, Linux and Solaris servers.

·Provided support for middleware integration with backend ERP.

·Developed documentation for system support and trained new technical support personnel.

·Acted as liaison between company management and customer representatives

Pagit Systems · 2001 to 2017

Partner / IT Consultant / System Administrator

Specialize in maintaining custom applications for distribution and manufacturing companies, medical billing applications for long-term care facilities and medical transportation management. (Continued...)

·IT Administration for multiple clients, including multinational enterprises.

·Provided modification, maintenance and application support for Medical Billing Systems.

·HIPAA Compliance consultation, programming and support.

·Healthcare IT Administration and Healthcare Project Management for client systems.

·Electronic Data Interchange (EDI) with Medicare and Medicaid and insurance.

·Korn Shell and C-Shell scripting. Some Perl.

·Application development in BBx Progression/5 Business BASIC.

·FACTS Application suite Programming and Support.

·Systems Administration (AIX, Unix, Linux (Red Hat/SUSE/Ubuntu).

·Windows Servers and Workstations) for over 40 sites.

·Installation and management of Checkpoint firewalls.

·Plan, manage, and maintain WAN and LAN Wireless network.

·Network Router and VPN administration.

·Oracle and SQL Server Database Administration, and Support.

·Exchange Server installation, management and support.

·Manage networked storage systems (SAN).

·Exposure to VMware and Citrix servers.

·Support electronic document processing and management.

·Integration of UPS Logistics RoadNet and Universal Tracking systems.

·Manage vendor relations, purchases, and installation of equipment.

Hebrew Theological College · 2004 to 2012

Information Technology Administrator / Instructor

Provide IT Administration for Multiple Campus WAN. Manage mixed fiber-optic and Ethernet networks and functioned as liaison to Village iNet High-speed Internet co-op board.

·Drove upgrades to network and systems and recommended improvements.

·Managed student and office networks and coordinated vendor support and managed vendors for remote sites.

·Managed Vendor relationships for hardware and software acquisition and select and supervised outside consultants and vendors.

·Led Information Technology Department efforts to define strategies for IT architecture, system expansion and integration, and interoperability of unlike networks and systems throughout the enterprise.

EDUCATION

·M.S., Health Informatics University of Illinois at Chicago

·B.A., Computer Science & Judaic Studies Hebrew Theological College

Computer Languages:

Java · Python · HTML ·Perl · JavaScript · RPL. PICK Data Retrieval (Access English)

· BASIC · BBx and other Business BASIC · Providex

Operating Systems

UNIX, Linux, (Red Hat, SUSE, Ubuntu, etc.) · AIX · MacOS (HighSierra)

Windows (Servers & Workstations) All Versions

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