Gilbert Zamora
Customer Service Specialist
626-***-**** **********@*****.*** Covina, CA 91724
CAREER OBJECTIVE
Adaptable professional with experience in safety training, surveillance and leadership. Frequently praised as results- oriented by peers, I can be relied upon to help your company achieve its goals. EXPERIENCE
SECURITY SUPERVISOR, Los Angeles, CA
Allied Universal Security, January 2022-Present
Monitored security policies, programs and procedures to ensure compliance with internal security policies and applicable government security requirements, policies and directives.
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• Monitored and ensured sound, ethical environment. Prepared reports and made presentations on internal investigations, losses and violations of regulations, policies and procedures.
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• Ensured efficiency and quality of security operations.
• Conducted physical examinations of property for compliance with security policies and regulations.
• Identified, investigated and resolved security breaches. SURVEILLANCE MONITOR, Los Angeles, CA
Integrated Protection Group, April 2021-January 2022
• Provided efficient and courteous service to customers at all times.
• Experienced with social media and communications platforms.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Defined problems, collected data, established facts and validated conclusions. SECURITY PROFESSIONAL, El Monte, CA
Absolute International Security, September 2019-April 2021
• Verified security of windows, gates and doors to prevent intrusions. Warned persons of rule infractions and violations and apprehended and evicted violators from premises, using force when necessary.
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• Answered various alarms to investigate disturbances. Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals.
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• Locked doors and gates of entrances and exits to secure buildings.
• Circulated among visitors, patrons and employees to preserve order and protect property. LINE COOK, Covina, CA
Claremen's Northwoods Restaurant, February 2017-September 2019
• Maintained knowledge of menu items and ingredients to meet customer requests and dietary restrictions.
• Prepared sauces and garnishes to add flavor to dishes.
• Utilized grills, fryers and ovens to heat food to appropriate serving temperatures.
• Maintained favorable working relationships with team members, promoting productive kitchen environment.
• Measured ingredients for recipes and portioned servings. EDUCATION
SECURITY TRAINING CENTER IN SECURITY, FIREARMS, CERTIFICATES, Covina, CA Crossroads Security, March 2020
Relevant Coursework
Security Officer
HIGH SCHOOL DIPLOMA, West Covina, CA
South hills High School, June 1994
SKILLS
Risk Factor Assessments Evidence Collection And Preservation Staff Leadership Access Controls Security Reporting Problem Identification Threat And Vulnerability Analysis Investigative Procedures Anti-Harassment Policies Skilled In Conflict Resolution Security Team Leadership Safety And Security Weekly Payroll Access Systems And Patrol CCTV Expertise CERTIFICATIONS
• G6497673 Guard License • B4105031 Pepper Sray
LANGUAGES
English
Native
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REFERENCES
TATIANA VAZQUEZ Andrews International Inc
Personnel Security Specialist Friend / Co-Worker
************@*****.***
JOHNNY RAYNOSA Allied Universal Security
Security Officer Friend / Co-Worker
************@*****.***