Pharmacy Technician Customer Service
Resume:
Jamie Morrison
*****.**********@*****.***
Duff, TN 37729
Profile
Nationally Certified Pharmacy Technician (CPhT) with 30 years of experience in community, institutional, clinical, and instructional pharmacy settings. Fully licensed and in good standing with ability to work in Indiana, Kentucky, and Tennessee. Excellent past performance record both in the pharmacy and customer service. I have had been given the gift of saving patients over twenty million dollars since January of 2019.
Core Competencies
Working with drug manufacturers for copay and free drug programs
In depth knowledge of oncology, rheumatology, endocrinology, gastroenterology, and many other specialty medications.
Knowledge of drug procurement and inventory control
Aseptic technique
Compounding procedures and microbiology
Pharmaceutical/medical terminology, abbreviations, and symbols
Understanding of drug manufacturing and packaging operations
Dosage Calculations
Parenteral admixtures
Preparing, labeling, and maintaining prescription records
Pharmaceutical agents for human physiological systems
Proficient in multiple office software
Law and Ethics
Brand/generic comprehension
Scheduling office staff
Managing accounts
Writing proposals to benefit employers, employees, and the community
Monitoring workflow and improving techniques
ICD 9&10 coding experience
Licenses And Certification
State of Indiana - Pharmacy Technician License Valid through June 2024
License Number: 67006024A
Pharmacy Technician Certification Board - Pharmacy Technician Certification Valid through April 2025
Certification Number: 10078553
State of Kentucky – Registered Pharmacy Technician
Employment History
2019 - 2022 Owensboro Health Owensboro, KY
Patient Financial Advocate
Help reduce the financial distress patients, and their families face when paying for treatment in order to improve their quality of life. Work with patients to help them navigate the complexities of healthcare insurance and medical billing. Encourage patients to comply with their treatment plans by assuring they will get help with copays by applying for financial assistance through various options, such as copay assistant programs and free drug for qualified applicants.
2016 – 2019 Ross Medical Education Center Evansville, IN
Lead Pharmacy Instructor
Instruct students under the pharmacy curriculum, review lesson plans, grad and electronically record assignments, promote student success and retention, and support externship activities. Teach students pharmacy law and ethics, dosage calculations, compounding, software training, pharmacology, and medical terminology.
2011- 2019 CVS Pharmacy Evansville, IN
Lead Pharmacy Technician
Worked in busy retail chain filling approximately 800 prescriptions per day. Daily duties included customer service, processing prescriptions, inventory control, and scheduling technicians.
2005-2011 Paul's Pharmacy Evansville, IN
Pharmacy Technician
Filled prescriptions for customers in both inpatient and outpatient settings. Daily duties included prescription processing, inventory control, sterile and non-sterile compounding, and clinical tasks when visiting facilities.
Education
2018 – 2020 Purdue Global University
Degree: Bachelor of Science in Health Care Administration
Graduated: 2/2020
2015 – 2017 Harrison College
Degree: Bachelor of Health Care Management
Transfer Date: 2018
1998-1999 University of Southern Indiana
Studied Pre-Pharmacy and Computer Programming
Waldo J Wood Memorial High School
Graduated with High School Diploma
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