Call Center Associate Developer
Resume:
Rama Krishna Kolukula *******************@*****.***
Profile
Experience in Enterprise Application Integration (EAI) and Business to Business (B2B) integration framework on web Methods platform.
Experience in implementation, Enhancement and production support of Enterprise Application and B2B Integration.
Experienced in end-to-end development of various Interfaces from requirement analysis to system study, designing, coding, testing, debugging, documentation and implementation using webMethods suite.
Proficiency and excellent experience in working on WebMethods Integration Platform that includes Designer, API Gateway, MFT, Broker, Universal Messaging, Trading Networks, MWS, Deployer, web Services (REST and SOAP), SAP adapter, JDBC Adapters, Active MQ, IBM MQ and Flat File, JSON, Terracotta Server, EDI and XML.
Excellent Knowledge of troubleshooting and debugging interface.
Over 15 years of Experience in handling both EAI and B2B applications using webMethods Integration Platforms 6.x/7.x/8.x/9.x/10.1/10.3/10.5
Over 14 years of Experience in webMethods Development with SAP adapter and JDBC Adapters, Broker, MWS, Deployer, JMS Adapters, Flat File, Json, EDI, XML and Trading Networks.
Over 2 years of Azure cloud experience in creating Stream Analytics, Application Insights, EventHub and monitoring frameworks.
Over 3 years of experience on API Gateway, MFT, Web Services (SOAP, REST) and Administration.
Experience in leading and managing teams. Handled multiple roles – webMethods Developer, Admin and Consultant.
Experience in publish/subscribe Integration architecture using webMethods Broker/Universal Messaging.
Good Exposure in managing MFT components aiding huge file transfer, using active fileTransfer(ATS), AZ script. Configured ~ 50 AT events.
Experience in developing Adapter Services, Adapter Notifications, Triggers, Flat File Schemas and working with Publish/Subscribe architecture
Hands-on experience in configuring certificates and package deployments
Experience in installing, configuring and monitoring of webMethods components on various platforms. Configured Database connections/aliases and other services using JDBC adapter. Knowledge in File polling.
Experience in creating/managing Partner profiles, Document types, Processing rules with webMethods Trading Networks.
Experience in developing Adapter Services, Adapter Notifications, Triggers, Flat File Schemas and working with Publish/Subscribe architecture
Experience in development of integration interfaces using ANSI x12 EDI and EDIFACT standards.
Customer Facing: Will be part of day today interaction with client and various application teams at onsite for requirement gathering, application support and code review.
Experience on ANSI X12 transaction sets 850, 855, 856, 810 and EDIFACT transactions ORDERS, ORDERSP, INVOIC.
Developed EDI Inbound and Outbound Interfaces using WmEDI and WmEDIINT
Created TN Document Types, Processing Rules, TPAs using TN Console and My webMethods User Interface
Experience working with communication Protocols like FTP, SFTP, FTP-PGP, HTTPS, AS2
Capable of quick learning and delivering solutions as an individual and as part of a team with good communication, Multitasking and Problem-solving skills. Ability to work independently as well as contributing being a good team member
Skill Set
EAI Suits – Software AG webMethods 10.5,10.3, 10.1, 9.10, 8.0, 7.1, 6.5 and 6.1
EAI Development Tools –
webMethods Integration Server and Designer,
webMethods TN (Trading Networks),
MywebMethods
webMethods Broker/UM
webMethods Deployer
webMethods Monitor
webMethods Adapters
webMethods API Gateway
webMethods (MFT) AT Server
Programming Languages – C, Java and UNIX
Operating Systems -- Windows & Linux
RDBMS – Oracle, Microsoft SQL Server, DB2 and DBeaver.
Tools –Putty, MobaXterm, Portecle, Visual Studio Code, Visual Studio Professional 2019, GIT GUI, Remedy, HPQC, Service Now, WinSCP, Soap UI, TOAD and Postman.
Education / Certification:
Master of Computer Applications
webMethods Developer Certificate
Boomi Associate Developer Certificate.
Professional Experience
Walgreens- IL, Aug 21- Till Date
Sr webMethods Consultant
This Project mainly involves around migrating the ESB from IBM technologies to Software AG Product Suite. ESB architecture is required by the Walgreens Retail Transformation Project, Sales Project, RX-Pharmacy renewal project, New Development and Enhancement Projects.
As webMethods Sr. Consultant responsible for Analysis, Design, development, testing and production support of webMethods.
Requirements gathering and analysis, preparing technical specifications, development, code reviews, testing and project deployments.
Used API Gateway and created REST-based APIs and SOAP-based APIs.
Used API Gateway provides web-based user interface to perform all the administration and API related tasks such as creating APIs, defining and activating policies and creating applications.
Used API Gateway analytics page and captured transactions.
Managed file transfers are managed end-to-end to guarantee the successful delivery of files.
Send files securely using secure protocols like HTTPS, SFTP and SCP, and use SSL certificates and SSH keys for encryption and authentication.
Scheduled automated transfer of files.
Installed certificate in the Trust store to securely communicate with end applications.
Used Az copy script in the actions and send the data to Azure container.
Used flow services and send the data to event hub for Azure monitoring.
Used shell scripts for taring and un-taring the files on remote server.
Application Insights is installed and configured on the IS server.
Good experience to create quires on Azure for Stream analytics.
Developed and maintain various interfaces between webMethods and other systems to ensure seamless data flow.
Used web service API in mediator and convert soap to json and vice versa json to soap formats.
The Availability API is used to report the overall health of the API Gateway.
Develop & Configure JMS Queues on Universal Messaging and Developed pub-sub model using Universal Messaging.
Responsible for working with the Business team on developing robust and unique solutions
using webMethods, as part of Enterprise Applications Interfacing Perform and support unit, integration, application and user acceptance testing according to standard practices and test plans.
Requirements gathering and analysis, preparing technical specifications, development, code
reviews, testing and project deployments.
Environment: webMethods Integration Suite 10.3 and 10.5, Designer, Universal Messaging, Active MQ, IBM MQ, API Gateway, MFT, Terracotta Server, JDBC Adapters, Deployer, MWS, XML, Flat File, JIRA, Remedy, Oracle, WinSCP, Portecle, SOAP UI, Putty, MobaXterm, Visual Studio Code, Visual Studio Professional 2022, Microsoft Azure, GIT GUI, Microsoft SQL Server Management Studio and Unix.
Boston Scientific- MA, Oct 20- July 21
webMethods Sr Developer
Description:
Boston Scientific, is a manufacturer of medical devices used in interventional medical specialties, including interventional radiology, interventional cardiology, peripheral interventions, neuromodulation, neurovascular intervention, electrophysiology, cardiac surgery, vascular surgery, endoscopy, oncology, urology and gynecology.
Boston Scientific is primarily known for the development of the Taxus Stent, a drug-eluting stent which is used to open clogged arteries.[3] With the full acquisition of Cameron Health in June 2012, the company also became notable for offering a minimally invasive implantable cardioverter-defibrillator (ICD) which they call the EMBLEM Subcutaneous Implantable Defibrillator (S-ICD).
As webMethods Sr. Developer responsible for Analysis, Design, development, testing and production support of webMethods.
Support of webMethods 9.5 with SoftwareAG ended, and hence four new environments of webMethods 10.5 was built.
Requirements gathering and analysis, preparing Technical specifications, development, code reviews, testing and project deployments.
Design develop and support webMethods implementation projects using the webMethods 10.5 product suite.
Developed Flow Services using adapters such as JDBC Adapter, SAP Adapter, Flat Files and XML.
Verify design of overall infrastructure and support the build of the environments
Involved in Code Deployment (Full package and patch release) to various Environments using WebMethods Deployer.
Developed webMethods Integration Application using integration patterns such as File Sharing and Database Sharing.
Worked on webMethods components such as Integration Server, Designer, Broker, My webMethods Server, webMethods Flat File Module and Deployer.
Working on different JDBC Adapter templates like insert, Dynamic and Custom SQL templates to put and get data from databases SQL.
Developed and maintain various interfaces between webMethods and other systems to ensure seamless data flow.
Responsible for working with the Rainmaker team on developing robust and unique solutions using webMethods, as part of Enterprise Applications Interfacing.
Meeting and coordinating with the other teams if failure of an interface takes place due to some other application like SQL, SAP etc.
Co-ordinate with people from different teams to ensure that the issues are resolved within the period so that the work process flows smoothly.
Documenting best practices followed or Resolution of major defects and share with the team
Root cause analysis and co-coordinating with the problem management team/vendor when required
Co-ordinate with Unix storage team to create the mount directory between the webMethods and DB.
Environment: webMethods Integration Suite 10.5, Designer, Broker, SAP adaptors, JDBC Adapters, Deployer, MWS, XML, Flat File, Remedy, Oracle, WinSCP, Microsoft SQL Server Management Studio and Unix.
Westrock- GA, Jan 20- Sep 20
webMethods Developer
Description:
WestRock Packaging Systems’ highly flexible, automated beverage multipack systems enable brands to achieve mass customization at speed and scale to differentiate their products to their consumers. To get there, we design our machines in the cloud using aerospace-quality 3D software and assemble them to include cutting edge connected sensors and servomotors.
Our packaging equipment solutions are a new generation of machines that quickly and automatically move between assembling up to two dozen configurations of container and packaging sizes. Brands need the power to change without losing production time.
As webMethods Consultant responsible for Analysis, Design, development, testing and production support of webMethods.
Design develop and support webMethods implementation projects using the webMethods 10.x product suite.
Design technical specifications, develop and maintain web and middle tier applications, analyze and troubleshoot processes which include A2A and B2B
Working implementation experience on EDINT, EDIFACT, XML.
Developing/Implementing Web Services and complex XML schemas and data mapping
Developed Flow Services using adapters such as JDBC Adapter, SAP Adapter, Flat Files and XML.
Work with communication protocol like FTP, SFTP, FTP-PGP, HTTPS, AS2.
Verify design of overall infrastructure and support the build of the environments
Facilitate the implementation and maintenance of complex business and enterprise software solutions to ensure successful deployment of released applications.
Created self-contained, reusable, and testable modules and components using Integration Server, Designer, MWS and Trading Networks.
Interact with IT and business partners across the teams as required for support or projects.
Ability develop solutions with webMethods using REST and webservices.
Developed webMethods Integration Application using integration patterns such as File Sharing, Database Sharing, Request Reply, JMS Queues
Developed Integration Application using different file formats Flat file, XML, JSON, EDI etc.
Developed interfaces which interact with JDBC, FTP, SFTP, Web Services using SOAP and REST. Working on different JDBC Adapter templates like insert, Dynamic and Custom SQL templates to put and get data from databases Oracle, DB2
Developed integration applications as per the specifications using web Methods integration server software
Developed & Configure JMS Queues on Universal Messaging and Developed pub-sub model using Universal Messaging
Developed REST API’s & Develop WSDL files for web service (provider) to be utilized by external systems/clients and web connectors (consumer) to call web services from other systems
Developed various flow services, java services for implementing Interface based on technical documentation
Responsible for working with the Business team on developing robust and unique solutions using webMethods, as part of Enterprise Applications Interfacing
Perform and support unit, integration, application and user acceptance testing according to standard practices and test plans
Requirements gathering and analysis, preparing Technical specifications, development, code reviews, testing and project deployments
Work with project teams in analyzing the impact of the common standards and recommend the use of standards as applicable
Work on webMethods components such as Integration Server, Designer, Web Services, REST Services, Universal Messaging, My webMethods Server, webMethods Flat File Module, webMethods EDI Module and Deployer
Involved in Development, Unit testing, Integration Testing and End-to-End testing
Resolved the queries by application teams regarding middleware issues
Created database aliases and database services using webMethods
Ensure that the applications/interfaces are running fine
Environment: webMethods Integration Suite 10.x on AWS, Designer, Universal Messaging, SAP adaptors, JDBC Adapters, Deployer, web services (REST API), EDI, MWS, XML, Json, Flat File, Service Now, Oracle, Microsoft SQL Server, DBeaver, Terracotta Server, Postman, SOAP UI and Unix.
Estee Lauder-NY, Feb 10- Dec 19
webMethods Consultant
Description:
The Estée Lauder Companies Inc. (Estee) is a manufacturer and marketer of skin care, makeup, fragrance and hair care products. The Company's products are sold in over 160 countries and territories under brand names such as Estee Lauder, Clinique, Aramis, Prescriptive, Origins, M.A.C., Bobbi Brown, La Mer, Jane, Aveda, Stila, Jo Malone and Bumble and Bumble.
Strategic Modernization Initiative (SMI) is an enterprise-wide program that will transform the Estée Lauder Companies business processes and organizations enabled by an integrated technology platform. SMI was created to enhance shareholder value and support the goal of aggressive, sustainable growth by delivering a single set of integrated data, processes and technologies, which will be used to cost-effectively scale the company and to standardize business processes across brands and other operating units.
The SMI project objectives include:
• Implement integrated, global business processes to enable execution of business strategies to sustain growth.
• Enhance cost containment and asset turnover yielding higher capital efficiency.
• Achieve globally consistent financial reporting.
• Build an integrated technology platform to support implementation of global business processes
As a webMethods Consultant responsible for Analysis, Design, development, testing, implementation and production support of webMethods.
Created functional specifications and technical design documentation.
Used Standard Logging Framework to log the requests, responses and errors for auditing and debugging purposes.
Also developed flow services using Common error handling framework for handling the response, soap faults and errors returned and to process them accordingly.
Developed services for delivering processed files using FTP and scheduled jobs
Worked on MWS creating Trading networks components like processing rules, profiles and document types, custom Document Attributes for routing the XML Image documents as needed
Implemented retry mechanism for guaranteed delivery of the messages to other applications.
Involved in Code Deployment (Full package and patch release) to various Environments using WebMethods Deployer.
Develop and maintain various interfaces between webMethods and other systems to ensure seamless data flow.
Error handling of the integrated systems in webMethods and resolution on timely
Troubleshooting and resolving the defects, issues created in HPQC for this project in UAT environments manner to ensure minimal business impact (considering the products are time sensitive).
Work on building webMethods regression test case scenarios and performance test case scenarios and converting them into execution scripts. Also, responsibility includes in
Executing the scripts, gathering test results, reviewing and generating performance metrics for presenting to the client as an input to test cases closure and signoff.
Responsible for working with the Business team on developing robust and unique solutions using webMethods, as part of Enterprise Applications Interfacing
Perform and support unit, integration, application and user acceptance testing according to standard practices and test plans
Requirements gathering and analysis, preparing Technical specifications, development, code reviews, testing and project deployments
Work with project teams in analyzing the impact of the common standards and recommend the use of standards as applicable
Work on webMethods components such as Integration Server, Designer, Web Services, REST Services, Universal Messaging, My webMethods Server, webMethods Flat File Module, webMethods EDI Module and Deployer
Involve in Development, Unit testing, Integration Testing and End-to-End testing
Resolve the queries by application teams regarding middleware issues
Create database aliases and database services using webMethods
Ensure that the applications/interfaces are running fine
Prepare RCA documents for Priorty1 and Priorty2 incidents.
Resolved the Incidents P1, P2 and P3 and finishing work within the required SLA.
Co-ordinate with people from different teams to ensure that the issues are resolved within the period so that the work process flows smoothly.
Attending the business client meetings.
Prepare Breach Analysis documents for missing response time or resolution time for any Priorty1 and Pririty2 incidents.
On daily basis monitoring, resubmit the failed transactions and create the Monitoring sheet and send it next shift person
Environment: webMethods Integration Suite v7.x/8.x/9.x/10.x, Designer, Broker, SAP adaptors, JDBC Adapters, Deployer, web services (REST and SOAP), EDI, MWS, XML, Flat File, Json, Postman, HP Quality Center and Snow.
Johnson & Johnson OCD (Ortho-Clinical Diagnostics)-India May 09- Dec 09
webMethods Consultant
Description:
Johnson & Johnson is a global American pharmaceutical, medical devices and consumer packaged goods manufacturer founded in 1886. Its common stock is a component of the Dow Jones Industrial Average and the company is listed among the Fortune 500. Johnson & Johnson was the first corporation awarded the Benjamin Franklin Award for Public Diplomacy by the U.S. State Department for its funding of international education programs. The Medical Devices & Diagnostics (MD&D) division of Johnson & Johnson has worked on developing the business case and scope for a regional order to cash solution within the U.S., and in support of five Franchises. On April 24, 2004, the U.S. Region OTC Phase I team successfully implemented Phase I of the U.S. Region OTC Program.
In Phase II, MD&D will build a U.S. Region with a shared Governance Structure and Processes, a harmonized set of business processes, and a single instance of key Order to Cash applications. This strategic transformation will vastly improve our external Supply Chain services and drive over $155.5 million in immediately quantifiable benefits, as well as over an additional $90 million in non-NPV benefits
As a webMethods Developer handling the production support.
Extensively involved in coding and unit testing of different integrations based on the technical design
specifications. Developed various custom utilities using Flow services.
Gathering requirements from business owners and analysts.
Worked extensively on mappings involving XML, JDBC Adapters and Flat files
Worked on Broker Publish/Subscribe model as customer solution involved internal integrations to
synchronize the data across systems
Created flat file schemas, flat file dictionaries and format services.
Created the JBDC templates: insert, select, update for Source and target Tables.
Requirement gathering for different sprints
Developing flow services for Complex Client requirements.
Solved the Defect’s, SCR’s and end to end testing.
Dashboard monitoring, database related issues and trouble shooting.
End to end testing between the Legacy systems and Oracle.
Environment: webMethods Integration Suite v6.1, Developer, Broker, XML, Flat Files, Dashboard, Oracle, HPQC and JDBC Adapters
Johnson & Johnson US Region Order to Cash-India Aug 07- Apr 09
webMethods Consultant
Description:
Over the past five years, the Medical Devices & Diagnostics (“MD&D”) division of Johnson & Johnson has worked on developing the business case and scope for a regional order to cash solution within the U.S., and in support of five Franchises. On April 24, 2004, the U.S. Region OTC Phase I team successfully implemented Phase I of the U.S. Region OTC Program.
In Phase II, MD&D will build a U.S. Region with a shared Governance Structure and Processes, a harmonized set of business processes, and a single instance of key Order to Cash applications. This strategic transformation will vastly improve our external Supply Chain services and drive over $155.5 million in immediately quantifiable benefits, as well as over an additional $90 million in non-NPV benefits.
MD&D has a shared service in Johnson & Johnson Health Care Systems Inc. (JJHCS). JJHCS supports Order to Cash processes for our Cordis, Ethicon, and Ethicon-Endo Surgery franchises in addition to the ASP, and Depuy Codman business units. Ortho-Clinical Diagnostics (OCD) performs its own OTC fulfillment, as do our Biosense Webster, Depuy Spine, DePuy Mitek, and Depuy Orthopedics divisions. The Lifescan franchise also maintains its own call center; however, Lifescan is not currently a part of the U.S. Region OTC architecture
As a webMethods Developer, design, developed webMethods flow services and testing.
Designed and developed a concise Integration framework for architecturally similar interfaces.
Involved in requirements gathering, documented Interface design specifications, design and code reviews.
Designed Interfaces for multiple connecting systems using webmethods Broker, publish/subscribe architecture and large file handling approach.
Developed the Interfaces on webMethods 6.1 and also compatible to webMethods Developer
Worked on Flat files such as CSV, fixed length and XML, cXML files.
Designed interfaces to accept the external files by configuring File polling ports. Transform the files to canonical documents and deliver to different business units using FTP routines (Scheduled jobs).
Created Canonical documents, used Flat file package to parse the Flat files to canonicals. Created dictionaries and schema to validate and process external files
Worked extensively with Adapter service templates like BATCH SELECT, INSERT, Custom, Dynamic SQL and Stored Procedure.
Involved in testing the project, tracing and solving the defects, issues in QA and UAT environments
Worked with different application development teams and communicated requirements. Provided technical support for the application throughout its life cycle
Requirement gathering from customer.
Environment: webMethods Integration Suite v6.1, Developer, Broker, Dashboard, XML, cXML, Flat File, Oracle and JDBC Adapters
Johnson & Johnson Gcoe-India Apr 07- Aug 07
webMethods Developer
Description:
The project involved support and enhancement for J&J projects in 2 geographies (Europe and North America). As the only person in webMethods my responsibilities involved support for 3 projects with a multi company support model.
webMethods was primarily used in the EAI role for integration of SAP with other applications such as Ariba etc.
As a webMethods Developer handling the production support.
Direct interact with client
Requirement gathering for different sprints.
Involved in requirements gathering, documented Interface design specifications, design and code reviews.
Designed Interfaces for multiple connecting systems using webmethods Broker and publish/subscribe approach.
Developed the Interfaces on webMethods 6.1 and compatible to webMethods Developer
Designed interfaces to accept the external files by configuring File polling ports.
Transform the files to canonical documents and deliver to different business units using FTP routines (Scheduled jobs).
Created Canonical documents, used Flat file package to parse the Flat files to canonicals.
Created dictionaries and schema to validate and process external files.
Be part of the application support which includes code deployment for various environments, configuration setup, debugging and resolved the Incidents P1, P2 and P3 and finishing work within the required SLA.
Environment: webMethods Integration Suite v6.1, Developer, Broker, Dashboard and JDBC Adapters, Flat Files, XML and Oracle.
Medtronic Centerpiece Project -India Nov 06 - Apr 07
Software Engineer
Description:
Medtronic is the global leader in medical technology- alleviating pain, restoring health, and extending life for millions of people around the world. With deep roots in the treatment of heart disease, Medtronic now provides a wide range of products and therapies - every five seconds, somewhere in the world, a person life is saved or improved by a Medtronic product or therapy. Medtronic launched Centerpiece – a global, multi-year program to deploy common supply chain and financial processes; replace all current JD Edwards instances; integrate stand-alone businesses and geographies with SAP using webMethods Integration Platform; and drive data consistency across the organization. Medtronic expects to accrue a wide range of business benefits across multiple business areas including
finance, manufacturing, supply chain, customer service, and compliance through the Centerpiece Program.
As a webMethods Developer, developed webMethods flow services and testing
Development of the interfaces as per requirement and webMethods best practices.
Handled Flat files and xml inbound documents in the interfaces.
Designed Interfaces for multiple connecting systems using webmethods Broker, publish/subscribe architecture and large file handling approach.
Created Flat file schemas to map XML to Flat file.
Designed interfaces to accept the external files by configuring File polling ports. Transform the files to canonical documents and deliver to different business units using FTP routines (Scheduled jobs).
Creation of Trading Network component like Partner Profile Document Type Processing Rules TPA
Created Canonical documents, used Flat file package to parse the Flat files to canonicals. Created dictionaries and schema to validate and process external files
Created, Configured and Tested web service connectors from WSDL document to the remote server
Support all the three-environment development QA and Production
Perform and support unit, integration, application and user acceptance testing according to standard practices and test plans
Debugging Trouble Shooting error handling and Preparing documentation for all the integrations.
Involve in Development, Unit testing, Integration Testing and End-to-End testing
.
Environment: webMethods Integration Suite 6.1 Developer, Broker, EDI, Trading Networks and JDBC, XML, Flat Files and Adapter.
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