Engineer Sales Service
Resume:
PRIYABRATA MITRA
Salkia,
Howrah –711106.
West Bengal Phone: 983-***-**** / 798*******
e - mail: ***********@*****.**.**
Career objective:
To be a part of a dynamic and growing organization, that offers professional environment with creative freedom, scientific approach and practical challenge and to reach the zenith of success by hard work.
Present Experience:
Company Name: Just Dial Limited
Designation: Business development Executive
Duration: 28th Feb 2022 till date
Job Responsibilities:
Handling sales process
Sourcing prospective customers doing cold calls
Product demonstration,
Negotiation,
Writing quotations,
Taking orders,
Ensuring delivery of the services as promised
Taking feedbacks
Ensuring after sales service
Previous Experience:
1.Company Name: Exide Industries Limited
Designation: Service Engineer
Duration: 9 years
Job description:
Responsible for after sales service of automotive lead- acid batteries and HUPS
Coordinating with existing corporate clients, distributors, dealers, retailers, individual customers, and solving their queries related to service.
Responsible for processing warranty claims.
Taking feedback from customers regarding product service life and failures
Doing analysisof product failure and communicating the same with R&D and factories.
Responsible for increasing awareness about product and maintenance
Making daily,weekly, and monthly reports for presentations to higher management
Attending monthly meeting and representing my territory
Handling a team of 4 technicians
Technical and personal skills
Sound technical knowledge about lead – acid batteries
Good selling skills
Good convincing power
Maintain good relationship with dealers and distributors
Good analytical skills.
Good communicator.
Comfortable with long travelling
Sound knowledge about market
2.Worked as an Engineer Sales & Application in Apple Energy Pvt Ltd. (Only dealer for Midtronics Battery Management solutions in India) for a period of 1year 3months
3.Worked as a Sales Executive in Somnet Dynagraphics Pvt Ltd. (Corporate Partner CANON ) for a period of 4 months
4.Worked as an AMPC in ICICI PRUDENTIAL for a period of 5 months
Job Responsibilities:
Handled sales process
Sourcing prospective customers
Product demonstration,
Negotiation,
Writing quotations,
Taking orders, Ensuring delivery of the product as promised
Taking feedbacks
Ensuring after sales service
Educational Qualification:
COURSE
INSTITUTION
BOARD/ UNIVERSITY
YEAR OF PASSING
AGGREGATE
PGPM(I)
Xavier Institute of Management Bhubaneswar
Xavier Institute of Management Bhubaneswar
2010
CQPI = 5.5/8
B-Tech Industrial Biotechnology
BHARATH UNIVERSITY
Selaiyur
Chennai – 73
BHARATH UNIVERSITY
2008
CGPA = 7.62/10
(FIRST CLASS)
XII
ST Thomas Church School Howrah - 1 W.B
ISC
2004
62.5%
X
ST Thomas Church School Howrah - 1 W.B
ICSE
2002
75.2%
PERSONAL DETAILS:
Date of Birth : 15thOctober 1985.
Father’s Name : Mr. Pradip Kumar Mitra
.
Mother’s Name : Mrs. Anuradha Mitra.
Languages known : English, Hindi, Bengali.
Marital Status : Married
Nationality : Indian
Strengths : Honest, Patient, hard worker, quick learner, adaptable.
Hobbies : Reading, Music, Cricket, Travelling.
Permanent Address : 18, AshutoshMukherjee Lane. Salkia Howrah – 6 W.B.
E mail : ***********@*****.**.**
Phone : 983-***-****
DECLARATION :
I hereby declare that the information above mentioned is true to the best of my knowledge.
DATE :
PLACE :
(PRIYABRATA MITRA)
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