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Customer Support Mechanical Engineer

Location:
Baton Rouge, LA
Posted:
March 09, 2023

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Resume:

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EMMANUEL KWAKU AIDOO

**** ********** *****, ***** *****, LA 70820

225-***-****

advtfq@r.postjobfree.com

PROFESSIONAL SUMMARY

As a professional with four (4) years of experience in the Aviation and Building Services industries, I have developed a strong expertise in Supervisory Control and Data Acquisition (SCADA) technologies, Automation of systems, Design of HVAC systems, and Customer support. My experience has enabled me to become well-versed in software such as AutoCAD, MATLAB, Spreadsheets, CMMS and ANSYS Simulation Software, allowing me to analyze complex data and create detailed reports. My work ethic is characterized by a hard-working and exceptional team player who excels in collaborating with colleagues and works under little or no supervision. I have developed a skill for quickly learning new concepts, and I am skilled in communicating ideas clearly and efficiently. I bring a strong technical background, excellent teamwork skills, and a proven ability to work effectively in high-pressure environments. combined with my proficiency in various software, make me a valuable addition to any organization. EDUCATION

Southern University and A&M College, Baton Rouge, LA M.Eng. Mechanical Engineering (Ongoing) Dec. 2023

(Expected)

Specialty: Thermal Science and Engineering

Advisor: Dr. Maryam Jahan

GPA: 4.0/4.0

Kwame Nkrumah University of Science and Technology, Kumasi, Ghana BSc. Mechanical Engineering, Second class (Upper Division) Honors July 2017 Advisor: Professor Gabriel Takyi

WORK EXPERIENCE

Shift Leader (Frontier Management & Support Services) June 2019 – Dec. 2021 Key Responsibilities:

• Targeted accidents free operations and maintenance activities of engineers

• Ensured 99.9% of systems availability.

2

• Supervised a team of technicians and field operators on day-to-day work assignments.

• Maintained, diagnosed defects in, and repaired variable frequency drives, motor controls, and automated process control equipment.

• Trained personnel on emergency equipment and procedures

• Performed administrative works such as submission of daily and weekly reports on the condition and status of the Baggage Handling System (BHS) to management.

• Made scheduled checks on equipment and parts.

Operations & Maintenance Engineer (Frontier Management & Support Services) March 2019 – May 2019

Key Responsibilities:

• Performed preventive and corrective maintenance works such as replacement of defective end pulleys, conveyor belt vulcanization, motor oil replacement on the Baggage Handling System to ensure they operated at optimum condition using maintenance management software.

• Checked and recalibrated weighing scales to make sure they were accurate.

• Operated and maintained a variety of equipment such as Programmable Logic Controllers (PLCs), Horizontal and Vertical Sortation Units, Variable frequency drives, computers, calibrated equipment, etc.

• Made scheduled checks on equipment and parts.

Graduate Mechanical Engineer (Solution Ghana Limited and Consulting Engineers) Oct. 2018 – Feb. 2019

Key Responsibilities:

• Provided HVAC technical and customer support.

• Performed Calculations and Designed HVAC systems for buildings.

• Performed Calculations and selected pump sizes for various buildings.

• Supervised mechanical and plumbing works.

• Identified maintenance risks on equipment.

• Kept daily logs and records of all maintenance functions.

• Performed calculations and selecting of pump sizes for various buildings. National Service Personnel (Solution Ghana Limited and Consulting Engineers) Sep. 2017 – Aug. 2018

Key Responsibilities:

• Performed Calculations and Designed HVAC systems of buildings.

• Supervised mechanical and plumbing works.

• Performed calculations and selecting of pump sizes for various buildings. 3

[Trainee] Mechanical Engineer (Société Genéralé de Surveillance (SGS)/Time Mining Processing Ghana (Internship) July 2016

Free zone enclave, Tema Under the auspices of the CEMTEC/CIMAF Cement Plant Project.

SKILLS AND COMPETENCES

• Leadership skills

• Systems Design and Automation

• Efficient in computer skills including MS Word, Spreadsheets, PowerPoint, AutoCAD, MATLAB, etc.

• Welding and Fabrication

• Measurement and Instrumentation

• Assembling of systems (Gantry Conveyor, Samson feeder), belt tracking, calibration of weighing scales, belt vulcanization.

• ANSYS Mechanical Simulation Software, Computerized Maintenance Management Software (CMMS), and Trane Selection Software. LEADERSHIP ROLES

1. General Secretary, Mechanical Engineering Students Association (MESA) 2015 - 2016

2. Vice Chairman, MESA Organizing Committee 2014 - 2015 3. Deputy School Prefect, Church of Christ Preparatory School 2008 -2009



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