Service Representative Customer
Resume:
Robert Cantiello
Locksmith/detailer/customer service manager
Wilmington, DE 19808
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My name is Robert Allen cantiello I live in Pike Creek Delaware I have had many experiences and jobs throughout the years I started working when I was 16 years old I am 30 years old this year and I'm more efficient and fast on my feet now than I've ever been. Whether it is making keys rekeying locks or installing doors to new locks on doors to access control units putting in a toilet or even fixing garage doors to electrical I have done it all but I am also willing to learn more skills I have a lot of skills and assets under my belt which I'm willing to apply to any job or any career that comes my way I think I'd be a great fit for any team that I apply for I've been locksmithing for five plus years I have been detailing cars for 15 plus years I own my own locksmith and detailing business through my two car garage I have worked at Acme Markets at two different locations with an added up experience of 5+ years I've also worked for Wawa as a cashier and customer service representative and I worked for a couple years with a New Castle County police officer that paints parking lots...asphalt stripingservicesofde. I have recently just became a journeyman and locksmithing I have certificates and authorization through different websites and training programs I have my ServSafe food prep certificate also from acme markets Tony Luke's and five guys from years ago and I have extensive background in automotive automotive detailing and paint restoration. Authorized to work in the US for any employer
Work Experience
Vehicle Detailer
Pike creek detail/locksmith services - Wilmington, DE January 2006 to Present
I started this business when I was 16 years old detailing vehicles I have the website and I'm Google Certified and I have business insurance
Duties/responsibilities- at play Creek detail we offer three levels of detailing packages stage 1 stage 2 and stage 3 detailing we do interior exterior basic washes we also do ceramic coating leather restoration headlight restoration we fix Fabrics to vehicle dashes to installing new headlights to just the run of the mill oil changes interior and exterior air filter replacements speaker installation and lighting installation we also install anything from your run of the mill single CD player to full screen doubled in head units after the vehicles are detailed and everything looks good we get paid from the customer or company then I track and make sure that I keep all my receipts I give the customer a copy of their receipt and I also use a dumb book to track all expenses and expenditures https://robertcantiello40.wixsite.com/website
Locksmith Technician journeymen
24/7 locksmith services of de, pikecreekdetail/locksmithservices - Wilmington, DE February 2018 to January 2021
Safe tech
Vehicle lockouts
House lockouts
Business lockouts
Fresh installs
Automatic doors
Push bars
Gates/fences/sheds
Electronic deadbolts
Glass sliders
Pella hardware
I used to drive around and take calls for everything listed above used to take the transactions and cash and keep it till the end of the day and bring it to John my boss Also performed on multiple jobs Extreme customer service people were always stressed out late for an event where work or just were mad at themselves for locking themselves out of the car or business or just needing you locks because of an event sometimes the traffic event happened so had to have extreme good customer service be fast on your feet and choose your words carefully Have done everything possible you can think of to any type of lock I'm talking mortise locks Rim cylinders garage doors business sliding doors installing or fixing rotating doors with handicap access reeking locks fresh installs car lockouts house lockouts business lockouts new car keys new fobs new electronic blink fobs for apartment access I've done it all
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CSA - Customer Service Associate
Acme Markets - Hockessin, DE
June 2016 to September 2018
I was a customer service associate for Acme for years in Hockessin I did hot foods was a manager in hot foods and also did the deli
My duties in Hockessin while doing the deli and hot foods was just assembling and disassembling the machines and slicers cleaning and lubricating for next shift we also took orders from customers and restocked all the meats and cheeses in the deli area While I was managing the hot food section in Hockessin my duties were cooking and reheating the 10 plus on trees appetizers and dinner menu items that were kept out for lunch dinner and we also had to keep up on the Friday grilled chicken all day we also had a pizza making station with two options of pizza and we me and this guy Franco even went up to Philadelphia and got trained at Tony Luke's because they put a Tony Luke's station right next to our hot foods so people could order on the kiosk if they wanted Tony Luke's hoagies and cheese steaks
And of course after all operations in daily use we would do the dishes wipe everything down restock for the next day and make sure everything was clean and ready to go for next shift Education
Journeyman in Locksmith/access controls
N/A. Certificate - Remote
June 2020 to Present
High school diploma
Dickinson (John) High School - Wilmington, DE
March 2007 to November 2011
Skills
• Ceramic coating
• Rekeying
• Locksmithing
• Locksmith Experience
• Restoration Industry Experience
• Security
• Auto Restoration
• Detailing
• Car Wash
• Oil Change
• Brake Repair
• Restoration
• Water Damage Restoration
• Mechanic Experience
• Automotive Repair
• Door Hanging
• Trim Carpentry
• Fire Restoration
• Fabrication
• Drywall
• Plumbing
• Construction
• Mold Remediation
• Lawn Care
• Facilities Maintenance
• Blueprint Reading
Links
https://robertcantiello40.wixsite.com/website
Military Service
Branch: New castle county police mounted patrol
Service Country: United States
Rank: Police
October 2016 to Present
There was no section to allow me to explain that I do community service work and have been since 2016 across the street from my Residence at Carousel Park Commendations:
I take care of feed groom brush and prepare the next days equipment and feed for the New Castle County Police mounted Patrol their Clydesdale horses need a lot of work and I volunteer to help them out in any way possible it will not get in between any job offer or my work Awards
Journeyman certification
March 2020
5 years of locksmith work and learning
Certifications and Licenses
Journeyman locksmith basic
January 2021 to Present
This certificate was given to me through the mail I've done extensive classes while working with two separate companies I was considered a apprentice I got the certificate because they bumped me up to a journeyman I'm very proud of this certificate and the application that comes along with it. Journeyman locksmith
Present
Locksmith and access control certificate I've gained over 5 years of experience being a locksmith training in automotive residential and commercial I also am very extensive in my car key cutting and car key programming with duplicate access also.
High security keys are one of my favorite but I am told and have been trained in old commercial residential and industrial safes and locks old school restoration and antique locks is what I specify in and I'm very qualified for without damaging or altering the lock at all Publications
My website
https://robertcantiello40.wixsite.com/website
January 2019
My personal website with blogs and personal experience and pictures for my vehicle detailing and locksmith services
Additional Information
Owner, operator of Pikecreekdetail/locksmith services
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