Dalila Martinez
Berwyn, IL *****
Phone #: 630-***-****
Email: **********@*****.***
Education
J. Sterling Morton High School East June 2009
Qualities
• Proficient with Excel, Word, Amicus, Evernote, Power Point, & Outlook
• Strong experience gained from current and past retail-related fields.
• Very friendly and polite, with good email etiquette
• Customer satisfaction-oriented
• Fluent in Spanish
• Outgoing and self-motivated
Work Experience
Vik’s Villa Cartage, LLC November 2019 – Present
Office Administrator
• Scheduling drivers to make freight deliveries or collect shipments
• Monitoring truck repairs and maintenance schedules
• Preparing dispatch documents, as well as generating freight bills and invoices
• Reviewing drivers’ logs, including dispatched calls
• Updating and maintaining electronic daily routing schedules
• Organizing and maintaining paper and electronic files
• Customer support
Village of Melrose Park March 2016 – October 2016
(Center of Integration and Development of Melrose Park) Personal Assistant
• Receptionist/Secretary
• Answering phone calls
• Taking notes
• Making Presentations
• Scheduling meetings
• Drafting correspondence
• Organizing and maintaining paper and electronic files
• Providing information to callers
Koch & Associates P.C. December 2012-March 2015
Loan Modification Processor
• Mortgage loan modification processing
• Entering /opening new files in Amicus, and Outlook
• Receptionist duties
• Conducting client consultations
• Managing client budgets
• Conducting negotiations with banks
June 2009 – October 2010
Chicago Soccer
Sales Associate
• Customer service
• Attend meetings to learn about new merchandise
• Monitor sales/segments
• Assigned cash register duties
• Organize and process merchandise
• Organized floor displays