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Production Associate Customer Service

Location:
Lima, OH
Posted:
March 09, 2023

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Resume:

JAMES KING JR

**** ********* **, ****, **, *****, US • 567-***-**** • *********@*****.***

Personalized Summary

There are several things I am proud to admit about myself. First, I love exercise and eating healthy. I believe a healthy body leads to a healthy mind. Next, I see myself as a great multi-tasker as I love to stay busy. I have never been afraid of hard work, I prefer it. Further, I have been occasionally called a "quick study" because I am able to learn a job quickly and become efficient at it. One of my lifelong passions is helping others, whether physically, mentally or emotionally. I am a great motivator and am proficient at leading and directing others towards a better, productive life and or relationships. As for as my work habits, I always double check my work and or others work, also performing final checks on tasks or projects to ensure correctness. I feel like the wrench and the grease in the gears of this world, always trying to do my part or more. In closing, I would like to mention my adorable and supportive family. I love my wife of 8 years and my 5 children more than anything. They are what keeps me positive and smiling every day. Finally, thank you Lord thy God, for with him EVERYTHING IS POSSIBLE! Your time and consideration are greatly appreciated. Education

Psychology and Behavioral Sciences - Some college (No degree) Argosy University - Chandler, AZ

Studied Psychology / Behavioral Sciences

School closed before I could obtain my bachelor's degree. Considering transferring my credits to another school. Work History

Corrections Officer - September 2015 to April 2022 Allen Oakwood Correctional Institution - Lima, OH

Full time corrections officer for 6.5 years.

Oversaw receiving and processing inmates into the institution's custody, which included searching inmates and taking custody of personal property. Double-checked incoming and outgoing mail for regulatory compliance. Effectively interacted with staff, offenders, visitors, and the general public to maintain security within the facility. Conducted regular patrols of the premises to ensure the safety of employees and visitors. Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering the facility. Ensured the safety and security of both staff and the general public by employing defensive techniques and physical restraints. Oversaw inmates' activities during breakfast, lunch, dinner, and recreation time. Was in charge of monitoring inmates' compliance and implementing corrective actions during all activities and transfers. Listened in on staff radio transmissions so that I could respond quickly to directions and emergencies. Reduced escape attempts, crimes, and other potentially dangerous activities through careful observation and situational awareness. Checked the condition of the correctional facility's locks, window bars, doors, and gates to ensure security and help prevent escapes. Counted inmates on a regular basis and in response to possible security breaches. Voluntarily resigned in April 2022 with an offer to return. This was due to a family matter that caused me to take some time off. Production Associate - June 2012 to September 2015 Adecco Staffing (Honda of America Mfg. - Anna, Oh) - Marysville, OH – Ohio Training new associates.

Assisted machine operators in setting up and maintaining equipment in order to complete runs. Inspected final products to ensure that they met quality standards and tolerances. Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries. Kept an eye on the machinery in operation to spot any problems and correct them or report more serious issues. Assisted machine operators in setting up and maintaining equipment in order to complete runs. Examined finished products to ensure that they met quality standards and were within production tolerances. Used hand and power tools, such as drills and lifts, to complete repetitive tasks like installing parts and moving part bins in a safe manner. Kept my work area clean, neat, and organized to avoid accidents, mishaps, and misplaced tools. Worked at Honda through Adecco Temp service for approx. 3 years. Resigned from my position due to a new hire Full-Time position at Allen Oakwood Correctional Institution.

Owner/Operator/Laborer - February 2006 to Present

King's Affordable Maintenance - Lima, OH

Created a business plan, processes, and procedures to provide customers with superior construction projects. Kept track of daily logs in order to comply with DOT regulations and financial paperwork in order to meet tax and other financial obligations. Handled customer complaints professionally, gathering all necessary information to make informed decisions and resolve issues. Made a proposal.

Oversaw the day-to-day operations of the company, which included accounting, finance, human resources, marketing, and public relations. Developed and nurtured long-term customer relationships by projecting a professional corporate image and responding quickly to issues. Built long-term customer relationships by promoting excellent service and engagement skills, as well as quickly resolving issues. I'm in charge of day-to-day business operations and transactions. Provide excellent customer service.

Skills

ALLEN OAKWOOD CORRECTIONAL INSTITUTION

Crisis intervention training

Emergency Response

Multi-Task Management

Problem solving techniques.

AED training ([Year])

MDTS training ([Year])

Dispatch

Correctional facility procedures

Inmate management

Weapons training

CPR and Child CPR Training ([Year])

Windows XP proficiency

First Aid training ([Year])

Skilled in conflict resolution

Suicide Prevention training

Surveillance

Safety and security

DHS Armed Handgun training ([Year])

Quality fence checks

Mobile area patrol

• HONDA OF AMERICA

• Assembly line associate

• Installing parts / hardware

• Machines operation

• Repetitive motion procedures

• Coordinating confirmation numbers

• Ensuring quality

• Training associates

• Troubleshooting

• Problem resolving

• Assuring proper completion

• Load/unload trucks, trailers, assembly lines

• Communication with associates & supervisors

KING'S AFFORDABLE MAINTENANCE

• Conducting inspections / estimates

• Job quoting

• Drawing/providing work plans.

• Laboring on site projects

• Providing maintenance of new/old

appliances

• Providing maintenance tasks of

household repairs

• Landscaping/lawn maintenance

• Minor automobile repair.

• Ensuring quality.



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