Job Developer Case Manager

BENITA L. McLAURIN

Chandler, AZ *******@*****.***, 480-***-****

PROFESSIONAL EXPERIENCE

El Paso Mentoring and Family Counseling 11/2020 – Present

Behavior Coach

• Provide 1 on 1 assistance to clients diagnosed with autism and other challenges with managing

emotions using behavioral therapy techniques.

• Instill coping skills to promote win – win situations by using non-aggressive communication.

• Encourage positive decision making by instructing clients on effort verses outcomes, along with the

the importance of following directions in creating win-win outcomes.

Four Directions LLC, Chandler, AZ, 02/ 2018 – 11/2020

Life Skills Mentor

• Assisted clients in reaching personal goals of developing parenting, anger management, self esteem,

employment, and health and wellness skills.

• Facilitated parenting class and provided support for mothers who are learning family management.

• Provided progress notes regarding client progress within 24 hours of programming.

Odyssey Services Inc., Mesa, AZ 01/16- 11/16

Job Developer/Tutor

• Assisted developmentally/physically disabled clients with securing employment; 86% success rate.

• Provided tutoring in English, history, and reading for struggling high school students.

• Consulted with managers and counselors on client behavior; provide reports to the state of Arizona.

Mana House, Phoenix, AZ 10/2015-01/2016

Case Manager/Employment Specialist

• Assisted disabled veterans with employment and training; increased rate by 40%.

• Addressed and consulted with residents and team members to remove barriers to employment.

• Provided multiple job leads to employment ready residents and veterans within the community daily.

Colorado Coalition for the Homeless, Denver, CO 06/2014-05/2015

Case Manager

• Provided interactive case management to homeless veterans involving employment and education.

• Traveled to clients’ home to assess needs; ensured that services were being provided efficiently.

• Aided 50% of clients secure full time employment in less than 45 days in position; assisted 95% of my

clients in finding and maintaining employment within a 5 month time frame, resulting in program success

and an invitation to renew the grant that funds the program.

Homeward Bound, Phoenix, AZ 06/11-07-2013

Case Manager

• Assisted homeless and domestic violence families with obtaining food, housing and employment needs.

• Assessed the needs of families to ensure they met their personal and professional goals.

• Increased employment rate by 50% through fostering communication with community resources.

Community Health Services INC. Mesa, AZ 06/08-06/11

Facilitator

• Facilitated group counseling classes for court mandated clients to learn and or modify behavior in

parenting, domestic violence, anger management, and substance/alcohol abuse situations.

• Emphasized viewing the long term effects of their actions.

• Assessed the risk of suicidal, violent, or drug/alcohol induced behavior.

PROFESSIONAL DEVELOPMENT

Trauma Informed Care

Non-Crisis Intervention

Motivational Interviewing

Cognitive Behavioral Therapy and Mindfulness

Moral Reconation Therapy

EDUCATION

Orton-Gillingham Certified

Bachelor of Liberal Arts, Applied Behavioral Health Concentration, National-Louis University, Chicago, IL,

United States Army 1986-1994, Honorable Discharge

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