Package Handler Customer Service

Carldeja Davis

Multi-faceted professional worker who possesses a strong work ethic while focusing on being people and detail-oriented. A self-starter without the need for supervision and innately values quality, providing outstanding customer service/care while enjoying building relationships with customers.

Decatur, Ga

706-***-****

************@*****.***

EXPERIENCE

All Island Cafe’, Decatur, GA—Server/Cashier/Cook

NOV 2014 - PRESENT

- Operate POS terminals to input customer orders, swipe credit cards, and enter cash amounts received

- In-depth training on food safety, food handling techniques, uphold COVID-19 standards

- Maintain good, positive attitude in high volume environment

- Quickly interchange positions to anticipate the need of the operation in effort to keep operations running smoothly and effectively

- Assume leadership role within establishment including handling and defusing upset, at times irate, customers to ensure a good outcome for both consumer and business

- Greet and assist customers

Fedex Ground — Package Handler/Sorter

OCT 2020 - MARCH 2021

- Quickly adapted to fast pace work environment while meticulously sorting package

- Lifting and turning up to 60lbs packages

- Complied, scanned, sealed and loaded various packages while confirming labels and catching mistakes and inconsistencies

Lead Cabinet Cleaner, College Park, GA — Atlanta Hartsfield Jackson International Airport

SEPT 2017 - NOV 2018

- Meet and exceed quick turn times, cleaning plane while meeting new people

-Responsible for guiding my team with strong leadership skills to ensure and uphold the standard of cleanliness set by company

- Within 5 weeks was recognized for hard work and moved to leadership role

- Concourse leader assuming extra roles and in charge of keeping common areas tidy

-Overlook and responsible for 15+ employees instilling the importance of team coordination

EDUCATION

Druid Hills High School

AUG 2010 - MAY 2014

SKILLS

-Customer Service

-Meal Preparation

-Cash Handling

-Food Safety

-Retail Sales

-Kitchen managerial and supervision

- Natural overachiever

- See through every detail of my work

- Maintain stable jobs for extended periods of time

- Upbeat attitude

- Optimistic problem solver

- Task allocator

-Situationally aware

-Professionalism

-Conflict resolution

-Strong communication

-Resource Utilization

Contact this candidate