Processing Clerk Service Mail

Veronica L. Carson

**** *. **** **.

Kansas City, MO 64134

816-***-****(c)

*******************@*****.***

OBJECTIVE:

I am seeking challenging position which will allow me to expand on my transferrable skills of: leadership, critical/analytical thinking, integrity and compassionate professional with strong listening, as well as analytical, record-keeping and interpersonal skills along with an exceptional work ethic.

EXPERIENCE:

United States Postal Service Mail Processing Clerk-November 2019 to present

•Makes one or more sortation’s of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme

•On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-process able items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when required.

• Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place.

•Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed.

•In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service.

•Follows established safe work methods, procedures and safety precautions while performing all duties.

•Performs other duties as assigned.

Children’s Mercy Hospital Lab Technician-KCMO-June 2019 to November 2019

•Provide world-class customer service to all I encounter

•Perform venipuncture on neonates to young adults

•Receive/send specimens

•Administrative/office clerical duties

•Meeting deadlines in a timely manner

U.S. Dept. of Veteran Affairs GS5-Phlebotomist- KC/OK-September 2017 to May 2018

Process specimens in a timely manner

Perform Phlebotomy and other standard point-of-care procedures

• Secretary of VAMC Nursing Assistant Professional Standards Board (PSB)

2016 Graduate of L.E.A.Dership Program

LEAN trained

Demonstrates professional work habits, positive interpersonal skills and great customer service

• Perform EKG’s and other non-invasive procedures

Maintains inventory of supplies and reagents

• Performs pre-analytic testing responsibilities including clerical duties, data entry, specimen collection, and specimen processing

Other obligations to maintain Certified Nursing Assistant skill/certification

U.S. Dept. Of Veteran Affairs GS4/GS5-Nursing Assistant-St. Louis, MO/KCMO-June 2012 to April 2014

• Collect specimens

• 1:1 close observation of patient (HI/SI)

• Maintain clean/neat work area

• Float to assist other units PRN

• Assist patient with ADL’s, capture vital signs

• Recording/reporting changes in vitals

• Assist Registered Nurse with duties and responsibilities

• Hourly rounds/close observation of patient

• Recording/reporting changes in vitals

• Post-operative care

Advantage Technical Resources Contact Representative-KCMO December 2011 to May 2012

• Heavy data entry and office clerical duties

• Handling inbound calls

• Assisting client with tax preparation needs

• Customer service duties

• Handling confidential information

Providence Medical Center CNA Kansas City, KS-March 2011 to December 2011

• Assist patient with ADL’s, capture vital signs

• Assist Registered Nurse with duties and responsibilities

• Hourly rounds/close observation of patient

• Recording/reporting changes in vitals

• Pre-op/post-operative care

Truman Medical Center Mental Health Technician, Unit Clerk, PCT-Kansas City, MO-August 2009 to September 2010.

Performs testing on blood and body fluids

•Office clerical duties

• CNA & Phlebotomy certification

• Assist patient with ADL’s, capture vital signs, assist Doctor with procedures

• Close observation of mental health patient

• Customer service and office clerical duties

Caring for mental ill patients

• Draping/positioning patients

• Reporting changes in altered mental status and behavior

EDUCATION:

2009 Certified Nursing Assistant-MO/KS

2009 Certified Phlebotomist-Truman Medical Center-HH

BLS/CPR Certified

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