Lavonne Bender
Hickory, NC *****
******************@***********.***
• Seeking and opportunity to join your company in applying my experience. Hopefully my abilities match those that you currently seek.
Work Experience
Sales Associate
Dillard's, Inc. - Hickory, NC
April 2022 to Present
Sales ladies and men shoes whatever shoe the customer may be looking for in size or color and if we don't have in stock we usually can order the shoes for the customers check out customer in purchasing shoes this customer if shoes need to be ordered and make sure my customers are satisfied
• Stocked the floor
• Provided pleasant customer service
• Assisted with returns
Key Holder/Sales Associate
Shoe department encore 300 - Hickory, NC
May 2021 to March 2022
Job was to open and close of the store help customers identifying their needs making suggestions and stocking shelves preventing theft and keeping the promise clean and the customers happy Shift Manager
McDonald's
February 2013 to May 2021
• Execute daily operations of opening and closing
• Train new employee in customer service.
• Monitor performance during each shift.
• Responsible for meeting targets and goals during shifts. PCA Personal Care Assistant
CNC health service - Conover, NC
February 2013 to November 2013
with bathing and dressing them self.
• Help patient with meals.
• Maintain records of services performed and apparent condition of patient. Housekeeping
D&B Temporary Staffing
September 2011 to November 2012
• Stock cart and clean. assigned rooms/suites establish cleanliness.
• Make beds clean bathrooms bedrooms sitting room. etc.
• Dust vacuums, clean windows, report maintenance. deficiencies.
• Remove dirty linens, towels and used amenities from rooms. PCA Personal Care Assistant
Carillon Assisted Living Of Newrom - Newton, NC
June 2009 to June 2010
PCA June/2009 to June/2010
• Assisted residents Hygienic care.
• Maintained cleanliness of facility/rooms.
• Provided emotional support, for resident mental and physical well-being.
• Keep daily records and worked in Alzheimer's unit when needed. Dietary Aide /Cook
Conover Nursing & Rehabilitation Center
July 2008 to May 2009
• Assist cook with prescribed dishes, worked I BOH.
• Served as cook on fills in basic.
• Wash dishes, maintained cleanliness.
• Worked cooperatively with staff.
CNC/ACCESS
PCA Oct/2005 to April/2007
• Duties performed in. a nursing home setting.
• Monitored clients daily goals, assist with everyday living.
• Helped plan meals with client input, took on outings and kept daily documentation of client activity. Habilitation Technician
RHA Health Services - Newton, NC
September 2002 to May 2004
• Responsible for daily needs and care of of ( 6 ) assigned residents.
• Prepared meals, operated ( 15 ) passenger van when needed.
• Maintained clean and safe environment for clients, provided support and protection to mentally handicapped residents and maintain documentation daily. Medical Records Coordinator
Hickory Surgical Clinic - Hickory, NC
June 2000 to July 2003
• Responsible for all aspects of running a Medical Records for ( 8 ) Physicians.
• Filling of correspondence, faxing, mailing, copying of charts also purging of records and microfilming as well.
• Assist. front desk with daily operations, operate switchboard. Supervised ( 2) employees. Education
daploma
Carol city adult education. - Carol City, FL
August 1980
High school diploma or GED
Skills
• DATA ENTRY (2 years)
• Home Care
• Alzheimer's Care
• Dietary Aide Experience
• Senior Care
• Customer service
• Basic math
• Cleaning Experience
• Medication Administration
• Food Preparation
• Meal Preparation
• Medical Records
• Patient Care
Links
http://**********@*****.***
Certifications and Licenses
Department management capstone class
October 2016 to Present
Has successfully completed the department management capstone class and is capable of leading A strong team and improving business results.
Introduction to management certification class
March 2015 to Present
Successfully completed the introduction to management certification class and capable of leading a strong team and improving business results.
Assessments
Food Safety — Proficient
July 2019
Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Proficient
Supervisory Skills: Directing Others — Familiar
October 2019
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar
Conscientiousness — Highly Proficient
March 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
KEY QUALIFICATIONS
• I'm organized and efficient and able to multi-task very well. My ability to focus on my work, and not easily distracted, this means. my. performance is very high even in a busy work setting. Data entry and knowledge of diverse software.