Melissa Lukasik
Houston, TX *****
***************@*****.***
Highly motivated Individual seeking an opportunity to apply my experience and skills. Individual and team contributor. Communicates well and detailed oriented. Authorized to work in the US for any employer
Work Experience
Records Clerk
Docupros - Spring, TX
December 2022 to February 2023
Sort through records and prepare them to be scanned into EMR. PCA Personal Care Assistant
Private partys - Spring, TX
May 2013 to March 2021
MA- Medical Assistant
Provided daily checkup and case management for patients. Coordinated transportation, scheduling appointments, accompanying patients to doctor visits and any special requests. Ability to perform under pressure.
Medical Assistant
Family Medicine Associates of Conroe - Conroe, TX
November 2012 to September 2013
Make copies, scanning, fax, file documents.
Medical assistance to the nursing staff in treating patients. Monitor and observe patients and report on conditions to the doctors. Maintain and set up an examination room ready for patient examination. Maintain and sanitize the surrounding premises of patients clean and neat. Administrative Assistant
Houston Adult Psychiatry - Houston, TX
June 2009 to August 2012
Collected and documented patient information.
Make copies, scanning, file, fax, and Insurance verification. Assisted with phone calls and messages and documented all calls. Participated in the monitoring of patients with mental health issues. Provided assistance to MD and NP in coordination and completion of patient care plan. Education
Diploma in Medical
Texas School of Business - Houston, TX
January 2005
High School diploma
Nimitz High School - Houston, TX
June 2004
Skills
• Customer Service- Advanced level (10+ years)
• Insurance Verification- Intermediate (5 years)
• Improving Customer Experience (5 years)
• Time Management Advanced level (5 years)
• Organizational Skills (5 years)
• EMR Systems (5 years)
• Experience Administering Injections (2 years)
• Medical Scheduling (10+ years)
• Clinical laboratory experience- 2 years
• Patient Care
• Vital Signs
• Phlebotomy
Languages
• English - Fluent
Certifications and Licenses
Medical Assistant certificate
January 2005 to March 2008
CPR Certification
First Aid Certification
Assessments
Verbal communication — Familiar
February 2020
Speaking clearly, correctly, and concisely
Full results: Familiar
Attention to detail — Familiar
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Written communication — Familiar
February 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
Nursing assistant skills — Familiar
August 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Familiar
Customer focus & orientation — Proficient
February 2020
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Caregiver fit — Proficient
August 2020
Measures the traits that are important for successful caregivers Full results: Proficient
Retail customer service — Familiar
June 2022
Responding to customer situations in a retail setting Full results: Familiar
First aid — Proficient
February 2020
Treating common medical emergencies.
Full results: Proficient
Medical receptionist skills — Highly Proficient
September 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Customer focus & orientation — Familiar
July 2022
Responding to customer situations with sensitivity Full results: Familiar
Basic computer skills — Proficient
July 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.