Qa Analyst Junior

ARIF HAQUE

Certified Software Test Professional (CSTP) / Software QA/Engineer/Analyst

Cell: 631-***-**** / ****.*****@**********.***

CAREER OBJECTIVE

A successful and innovative Sr. Software Quality Manager / Test Lead / Engineer / Analyst who is specializing in Manual & Automation Testing on various operating systems and platforms. I’m currently seeking for a prestigious opportunity where I can invest over 15 + years of my extensive & professional experience in the software testing industry and be an asset where I’m employed.

COMPUTER SKILLS

Operating System: Windows XP, Vista & 7, .NT4.0, 95/98, UNIX, Linux, IOS, Android

Language: VBScript, TSL, HTML, XHTML, XML, SQL, JAVA, J2EE, C++, CSS

Testing & Defect Tracking Tool: HP ALM, HP Quality Center (QC), TestDirector, JIRA, Zyphyr, Rally, QTP, Testrail, Visual Studio

Mobile Testing: iPhone, iPad, iPod, Android Phone/Tablet, Windows Phone/Tablet, 3G, 4G

Network Protocol: TCP/IP, Telnet, HTTP, FTP, SSH, SSH-Proxy, SFTP, SFTPSFTP

Databases: Oracle, SQL, PL/SQL, SQL Developer, Toad, MS SQL Server 2000

Microsoft Tools: MS Office, MS Visio, MS Projects, OC, MS Dynamic

Browsers: Internet Explorer, Microsoft Edge, Firefox, Safari, Chrome

PROFESSIONAL QUALIFICATIONS

·Fifteen plus years of experience in Software Testing industry testing Client/Server and Web-based applications in Windows, Mac, and UNIX Environment.

·Managed/Led multiple customer implementations simultaneously using onshore/offshore models.

·Managed/Led/Coached a team of QA in all phases of SDLC & STLC to ensure the solutions developed were able to sustain the projects’ functional and business requirements.

·Highly skilled and experienced within agile development process for diverse requirements. Practice backlog grooming, release and sprint planning, scrum and daily standup, impediment removal. Complete product demonstrations, retrospectives, and resolve action items.

·Performed & an expert in Smoke, Functional, Regression, End to End, Positive/Negative, Compatibility, Load/Stress, Upgrade, API, Backend, Usability and Security Testing.

·Expertise in writing, executing and maintaining Test Plans, Test Procedure, Test Cases, Test Scripts, Test Closure Report, Release Notes in every release and in all phases of Software Developing Life Cycle (SDLC).

·Involved in all aspects of the Software Development Life Cycle, including analysis and requirements definition, design, user documentation, and operational rollout to other business areas.

·Proficient in HP Quality Center (ALM), JIRA/RALLY, Testrail creating reports and graphs from all modules for upper managements with test execution status and tracking issues.

·Experience with Waterfall, Agile, Scrum and XP Software Development, product development methods and tools.

·Experience in writing and executing Automated Test Scripts, tracking defects and interacting with the development team in following the defects to closure.

·Researched, designed, and implemented Automated Test procedures, review Automation approach and guide other analysts with their Automation design and Frameworks.

·Collaborated with other team members to devise new or improved techniques for solving problems. Expert in communication, Issue finding, solving & learning skills, committed to deadline and ready to take up any challenges.

·Able to communicate between the technical and non-technical world, and equally effective working in self-managed projects or as a team member. Delivered testing in order to ensure the functional requirements must meet the overall needs of the App and that the nonfunctional requirements met usability, performance and resilience criteria.

·Ensured all testing processes and outputs meet the criteria for Capability Maturity Model Integration (CMMI) level 3 standards.

PROFESSIONAL EXPERIENCE

QA Manager / Sr. QA Engineer / Sr. QA Analyst

Amount Inc (Linear FT/Fundation), Manhattan, NY November 2017 – Current

Job Responsibilities:

Worked/Managed/Led multiple projects simultaneously using Onshore/Offshore models of using Zoom, Slack, F2F to be more productive and provide the top quality in short deadline/release.

Managed/Led/Coached team members in all phases of SDLC & STLC to ensure the solutions developed were able to sustain the projects’ functional and business requirements.

Participated in various meetings/calls to gather FRD, BRD to Analyze to develop manual Test Cases in Testrail, created and executed Automated Scripts in Selenium as per the defined testing deliverables.

Worked with the development team to write thorough and logical Automated & Manual test scripts for new and existing features to identify bugs and track them in Visual Studio.

Gathered & Analyzed projects documentations to create high & efficiency Test Plan, Test Scenarios, Test Cases, Test Scripts to cover different type of testing as Smoke, Functional, Regression, Positive/Negative, Boundary, Compatibility, GUI, API, End to End, Cross Browser, Cross OS, Upgrade, Restore, Acceptance, Security Testing, Back End & UAT testing to test CASECenter, Admin Portal, Customer Access Portal, Ops Portal, Closing Portal, Fundation ANSPA & Step by Step Application, Vendor’s applications and Fusion SBS/SP applications. Wrote/approved Test Closure Report, Release Notes for monthly Release/Patches.

Attended in Daily Stand-up Meeting and talked about progress since the last stand-up, the anticipated work until the next stand-up and any impediments. Also, participated in Weekly Engineering Meeting and Provide the QE status. Identified and evaluated risks during review and analysis of SDLC, including design, testing/QA and implementation of systems and upgrades.

Performed Requirements coverage, Test Cases coverage, Defects coverage for better traceability to report to upper managements. And worked closely with the cross team (DEV, BA, PO, SE, DBA) for defects closure.

Sr. Software QA Engineer

CA Technologies (Xceedium), Jersey City, NJ December 2014 – August 2017

Job Responsibilities:

·Gathered & Analyzed Requirements documents to develop manual Test Cases in ALM/Rally, created and executed Automated Scripts in HP QuickTest Pro (QTP) as per the defined testing deliverables for functional, Business and UAT testing.

·Converted requirements into user stories which were graded as High/Medium/Low during story points meetings were Agile (Kanban) SDLC was utilized. Used JIRA/Rally dashboard to track the progress of a story, assign tasks, track defects and create graphs to analyze progress on weekly basis. Participated in daily Scrum meetings and occasionally fill in the role of a Scrum Master.

·Performed Smoke, Functional, Regression, Positive/Negative, Boundary, Compatibility, GUI, API, End to End, Cross Browser, Cross OS, Upgrade, Restore, Acceptance, Security Testing for various Agile Scrum cycle on CA Password/Privilege Access Management (PAM); product to verify/validate features like Cluster, SFA, CFA, Behavior Analytic, Session Recoding, Users, Devices, Services, Polices, etc on Physical Appliances, AMI, OVF.

·Performed Backend Testing by extensively using SQL queries to verify/validate the data and actively used UNIX commands to accomplish day to day activities by viewing the latest available Images, Installing Images on Physical Appliances, Removing after using the Images, creating/deleting users in Linux machines for testing purpose, Check the status of Cluster and Users Privilege.

·Coordinated with on-shore and off-shore teams during Integration, System, Regression and Production for functional and non-functional testing of the verity projects.

·Created, updated, and maintained Automated Test Scripts in HP QuickTest Professional (QTP) by using built-in and creating Functions in Function Library (.qfl). Maintained and organized Shared Object Repository (.tsr) as new functionalities were added in the Application Under Test (AUT).

·Worked closely with developers to develop Positive/Negative, Boundary PHP Unit tests. Also, to Create, Update & Execute API tests using Selenium TestNG with Eclipse.

·Attended in Daily Stand-up Meeting and talked about progress since the last stand-up, the anticipated work until the next stand-up and any impediments. Also, participated in Weekly Engineering Meeting and Provide the QE status.

Sr. QA Engineer / Analyst

Viggle Inc, New York, NY September 2013 – November 2014

Job Responsibilities:

·Reviewed and analyzed BRD and FRS and provided feedback as needed.

·Collaborated on cross functional teams to clarify functional specifications, support implementation, and multiple product development efforts. Frequent collaboration with product management, software developers and Release Engineering to ensure the High Quality Software.

·Perform QA Smoke, Acceptance, Regression, Function, UI, Performance, Usability and Compatibility testing cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices: phones, tablets, iPads for various Agile Cycles on Viggle App.

·Ensured the Functionality/Stability of Viggle app on IOS, Android & Windows Platforms on all features of CHECK IN, WHAT’S ON, MY MUSIC, REWARDS, and ACTIVITY.

·Performed Backend Testing by extensively using SQL queries to verify/validate the data and actively used UNIX commands to accomplish day to day activities such as creating/deleting users, check the status of the users and rewarding the users to redeem points.

·Perform Requirements coverage, Test Cases coverage, Defects coverage for better traceability. And worked closely with the developers to Close or Reopen the defects.

·Mentored and coached junior QA Analysts ensuring they have the skills and knowledge in order to perform their roles.

Sr. QA Analyst / Engineer

DOITT, New York, NY April 2013 – September 2013

Job Responsibilities:

·Defined test strategy, test scenarios and develop test cases based on business requirements, data dictionaries, data mapping, system architecture and database diagrams, messaging formats. Analyzed available data and prepared test data for testing.

·Worked closely with Product Owners to understand User Stories and to create corresponding test cases. Research and development tasks to design and implement new components.

·Participate in designing and development of software using Agile development practices. Ensure the development teams are practicing the Agile principles. Performed fields’ validation on 311 application and analytic which mapping against Microsoft Dynamic Application (CRM). Worked as administrator using HP ALM and manage the QA team for Recovery project.

·Performed Smoke, Functional, Regression and Cross-Browser Testing for various Agile Cycles.

Sr. QA Analyst / Engineer

SITA, Bohemia, NY March 2011 – March 2013

Job Responsibilities:

·Analyzed Requirements documents to develop manual Test Cases in HP Quality Center, created and executed Automated Scripts in HP QuickTest Pro (QTP) as per the defined testing deliverables for functional, Business and UAT testing.

·Created Daily and Weekly Status Reports and Monthly Metrics for desired outcomes to complete testing process for each project as defined by Product Management.

·Worked with the Data Centre and relevant support team to ensure the physical build of hardware is ready for software testing.

·Provided detailed analysis of all testing carried out on the environment ensuring all bugs, risks and issues are logged correctly in QC and JIRA and generated reports in the excel.

·Actively provided feedback to senior QA management which resulted in new working practices or general QA improvements. Created Test Data for SDCS (SITA Departure Control System) in QAA and QAB partitions by using Liaison tool and Infra-port for QC team as well as to support the Developers.

·Created High Level scenarios & test cases for Airline Fast Check-in and Airline Self Check in and configured the Kiosk and check all the Compatible Hot fixes; Point KIOSK to application server.

·Performed Smoke tests in the Kiosk/Workstation and Executed test cases and send the test Results to the SITA stakeholders.

·Defined test environment configurations, tools and prepared the testing environment to resolve application related Kiosk issue by analyzing SIP and HAL logs to debug problems.

Software Test Engineer

CableVision, Bethpage, NY September 2009 – December 2010

Job Responsibilities:

·Identified testing scenarios and created test cases for critical business processes. Performed Functional, Integration, System and Regression and Data validation testing of each new software build. Communicated testing progress, test results, and other relevant information to project stakeholders and management.

·Conducted QA Entrance, QA Exit and Certification meetings with all responsible parties. Prepared software release notes and obtained approvals and sign off.

·Automated existing (manual) functional tests using QuickTest Professional (QTP) as well as support audit/review of existing test scripts.

·Executed the manual Test Cases in Quality Center to verify the test cases are accurate before started Scripting. Conducted Functional, System, Regression tests in different Environments and Browsers as per the requirements filtered high priority and most visible functionality for automation.

·Participated in Code and Review Meetings to gather information about new functionalities and enhance existing and create new test cases. Supported Automation efforts within an Agile/Iterative development environment and led automated test suites to run against Alpha and Beta AUT for Regression.

Software Test Analyst

Blue Cross Blue Shield, Washington, DC January 2007 – August 2009

Job Responsibilities:

·Analyzed Business Requirements, Functional Specification to design and develop Test Scenarios/ Test Plan, Test Cases and Test Strategy to perform Testing of the BCBS finding a Doc App

·Conducted Functional, Regression, Black box and System Testing on different browsers.

·Informatica tool was used for ETL testing to assure whether the extracted and transformed data is loaded accurately from source to the destination for Blue Distinction Center app. Performed backend testing using SQL & PL/SQL queries on Oracle and ETL Testing checks if data is moved or mapped as expected.

·Performed Manual Testing extensively using HP Quality Center (QC)/ Test Director and to reserving, executing test cases, defect tracking, and the complete test management.

·Designed cost effective, long-term QA automation strategy for Regression, Feature and Performance testing that helps Scrum development process.

·Documented the Test Results for bug-reporting & tracking using the test management tool TestDirector and presented the daily and weekly report to QA Manager. Attended daily Scrum meetings and give V&V activity status and Burn-down information.

·Supported Sprint activities by determining the number of test cases needed to verify the software being developed off the Sprint Backlog.

EDUCATION

Bachelor in Computer Science (Incomplete)

New York City College of Technology, CUNY

International Institute for Software Testing Certified (CSTP)

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