Center Representative Service

Wendy Castle

Rensselaer, NY *****

************@*****.***

+1-838-***-****

Work Experience

Customer service representative

Davis Vision - Latham, NY

November 2018 to September 2022

Call center representative. Assist members and providers with vision policies. File claims, place eyeglass

and contact lens orders.

Contact Lens Technician/ apprentice optician

Americas Best Contacts and Eyeglasses - Colonie, NY

July 2012 to August 2017

Taught insertion and removal of contact lenses, assisted parents with ordering eyeglasses. Answered

phones, scheduled appointments

Contact Lens Technician

Empire Vision Centers

December 1997 to June 2010

Taught insertion and removal classes for contact lens patients, maintained contact lens room, scheduled

appointments and eye exams. Was responsible for keeping products up to date and worked closely with

the optometrist and paitents to help maintain overall eye health

Education

High school diploma

Mont Pleasant High school - Schenectady, NY

September 1983 to June 1987

Skills

• Sales

• Customer Service

• Live Chat

• Cold Calling

• Microsoft Excel

• Optical experience

Contact this candidate