Qa Analyst Data Entry

Sim Sanders, CSM

Townsend, DE *****

*********@*******.*** c: 302-***-**** h: 302-***-****

Highly skilled Information Management and Technology Analyst with extensive experience working with cross functional teams in application development projects. Skilled in using system development best practices from either Waterfall or Agile frameworks. Proficient in applying Business Analysis (BA) and Quality Assurance (QA) testing principles and tools to deliver high performing systems in new and continuing development initiatives for financial services, healthcare plan services, and telecommunications corporations.

Core Skills

Business Analysis, Systems Analysis, Systems Integration, Quality Assurance Testing Best Practices,

Software Development Life Cycles, Staff Training and Mentoring

• Testing, Training, and App Dev Best Practices (10+ years) // Quality Assurance (9 years) // Mentoring (3 years)

Work Experience

Business Analyst/QA Analyst

Mouritech Technology, LLC Irving, TX

End Client: REEF Technology - Miami, FL August 2021 to January 2022

• Validated process maps and workflows for changes made in Master Data Management for Reef parking real estate and delivery kitchen applications as part of a business transformation initiative.

• Compiled and validated requirements matrix to align business requirements with test cases/use cases required for system verification in the transformation project.

• Coordinated development and execution of UAT environment test cases defined to validate processing of master data and other reference data used in testing of Microsoft D365 Business Central Application.

• Validated tests results obtained in end to end, quality assurance, and UAT testing of functional test cases and reports performed by offshore staff located in India, Canada, Turkey.

Quality Assurance Analyst

Liquidhub Inc, CapGemini Inc, Millenium Software - Southfield, MI - February 2018 to March 2020

• Performed Quality Assurance testing in an Agile/Scrum environment of Property and Casualty

Insurance Company products as part of a team that provides infrastructure support of Quoting and Issuance systems.

• Developed test cases to validate product quotations for varied lines of industry businesses and disciplines. Test cases focused on end-to-end validation of templates from data entry to binding of quotes and selected coverages.

• Coordinated with Scrum team members to identify, design, and execute suites of high priority

regression test cases for platform changes. These validated the processing of products that were part of a code refactoring effort designed to deploy applications to an Azure cloud environment.

• Ensured that all testing/development tasks are completed over the course of each development sprint.

Business/Quality Assurance Analyst

Stewart Lender Services (formerly DataQuick Lending Solutions) - Wilmington, DE

Financial Services Corporation - November 2012 to October 2017

• Dedicated resource for continuing development of web-based workflow application used by mortgage

originators, appraisers, titling organizations and servicers, as well as other personnel of corporate

banking organizations.

• Performed requirements analysis and detailed reviews of business requirements documents to

define functional requirements and use cases.

• Coordinated reviews of annotated Functional System Design (FSD) documents to detail functional

changes to applications and summarize high level test requirements in confirming content and definition

of test/use cases, test scenarios.

• Developed application process flows and requirements matrix documentation for use in application training

and requirements validation.

• Constructed and executed intermediate level SQL Server queries to create test case data and extract

test case results.

• Provided recommendation(s) for process improvement and strategies for assisting staff and

development personnel to adhere to standards, and system development methodologies.

• Updated deployment timeline documentation required for production deployment and validation after QA and UAT testing.

• Performed functional and regression testing as part of Agile Sprint production environment

deployment activities.

• Functioned as co-QA on-point to complete software system migration of applications accomplished

over a 6-month period as part of a data center move due to a company acquisition. Project focused on

installing Title processing applications in upgraded test and production platform environments.

Contract Employee

Judge Group, Inc - Wilmington, DE - July 2011 to May 2012

Application Developer Analyst

March 2012 to May 2012

• Produced Minor Project specifications to document enhancements made to a main-framed based Automated Clearing House (ACH) Paperless Entry Processing (PEP)+ system for transmission of transaction files. Detailed processing procedures and validated improvements in feature functions.

Business Systems/QA Analyst

July 2011 to January 2012

• Partnered with rapid application development teams stateside and offshore to develop a web tool for rapid assignment of 900K+ distressed loans to Chase staff converted from the Relationship Manager (RM) title to Single Point of Contact (SPOC) title to comply with OCC requirements.

• Utilized the Agile SCRUM methodology best practices for development across a multi-application environment.

• Performed high level business analysis and QA activities inclusive of compiling and documenting requirements as user stories, entering test cases in Quality Center, performing initial functional test case execution, and analyzing and resolving defects encountered in the functional and QA test environments.

• Coordinated regression testing process activities with offshore staff in India to define requirements and construct the test environment

Business Systems Analyst II

Apex Systems Contract Employment - Malvern, PA - March 2011 to June 2011

• Supported product manager of a web-based loan origination system in a continuing development

initiative for an integrated retail loan origination solution by producing/authoring functional design

specification documents summarizing requirements to implement product enhancements and testing.

Senior Business Systems Analyst

PNC Bank, Consumer Lending - Philadelphia, PA - January 2007 to March 2010

• Elicited requirements and completed testing of detailed tests cases in implementing Regulation Z

Truth-In-Lending disclosures.

• Performed requirements elicitation, analysis, and testing of mortgage lending process changes

implementing service requests for homeowner installment loans (HEIL) and home equity lines of credit

(HELOC) applications.

• Developed, documented, and disseminated QA testing standards that established a consistent

testing framework for Mercury Quality Center and Quick Test Pro (QTP) installation.

• Created ad hoc QTP scripts, executed test scripts, test cases, and test scenarios developed to

validate remediated business functionality during QA and User Acceptance Testing (UAT).

• Functioned as Mercury Quality Center administrator and consultant to deliver group and one-on-one

training and mentoring to 130 person staff; promote Corporate Quality Center standards and best

practices for manual and automated testing of mainframe and web-based applications.

Education

BS (40 credits) in Computer Science - Union County College BS Computer Science - Union, NJ

Additional Information

Union County College BS Computer Science – 40 Credits

Development Software:

Operating Systems:

Databases/Database Tools:

PC Software:

Tracking Software:

IDE Applications:

Groupware:

Professional Development:

Legacy Systems: Cobol, Cobol II, PL/1, REXX, MVS/JCL, UNIX

Web Technologies: VBScript, JavaScript, XML, HTML

Windows, MVS, UNIX, DOS, TSO/ISPF

DB2/SQL, IMS DB/DC, MS SQL Server, ORACLE, DB Visualizer

MS Word, Excel, PowerPoint, Access, Visio, Projects

TFS (aka, Azure DevOps Server), Atlassian JIRA 4.2(Issues), Remedy AR (Service Management)

Visual Studio 2013, HP ALM, HP Mercury Quality Center 9.0, Microsoft Test Manager (MTM), Quick Test Pro 9.2, Automate 6.0, Sybase ECMap HIPAA Accelerator, IBM Ascential Datastage

Lotus Notes 6.5/ Sametime 7.5, MS Outlook/Communicator, SharePoint

Structured Test Plan Development, RFP and Proposal Preparation, Data Modeling and Relational Data Design, Data Warehousing Bootcamp, Process Quality Management and Improvement (PQMI), Zenger Miller - Quality Enhancement Through Skills Training (QUEST)

Certifications: Certified Scrum Master (CSM) Certificant ID: 001107382, Scrum Alliance

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