VINA GALLIGNANI

**** ********* **

Jacksonville Florida 32210

631-***-****

Objective:

To obtain a secure position within a dynamic organization. To utilize my skills and experience in customer service and administration.

Employment:

Insuranece Auto Auction 2/25/215- 12/01/16

Customer service

Titles

Cashiers

problem solving

setting up sale

reconcile sale

Browns Jeep Chrysler Dodge- -7/15/14= 2/17/15

Service cashier

Service receptionist

Close out service tickets

Book appointments

Pretigious Motors 05/13-11/13

Titles and Billing

Filing

Errand girl

Some Quick books

Some ADP

Insurance Auto Auction 02/26/2013- 05/13

Customer service Rep

Titles

Data Entry

Adesa Long Island Car Auction

08/24/2007 to 10/01/2012

Sales Office

Reservationist

Arbitration

Posting

Sending Veh’s out to service departments

Dealing with the dealers

Putting deals together

Sunshine Air-conditioning

Bellview, Florida

1/01/07-8/01/07

Data Entry

Dispatcher

Answer phones and book appointments

Follow-up on customer service

Enter invoices

ADESA Car Auction Center

yaphank, new york

05/12/03-12/01/06

Arbitration, Administration, Operational

Liaison for Automotive Seller and Dealers

Delegate various mechanics on inspection of vehicles, Account forms for data entry

Arbitration, advise disposition, post sale sheet, post charge frame

Advise dealers on sale and inspection

Liaison for buyer and dealership on resolution

Vehicle registration, various postings, ordering of keys, office supplies

Price quotes, inventory, Title intake

Police Department

Plantation, Florida

09/01/97-02/02/03

Police Dispatcher/ 911 Operator

Field incoming emergency calls

Delegate areas of responsibility to emergency personnel

Supervise all personnel in outside field pursuits

Background checks, data entry

Dispatch calls to fire and rescue

Monitor calls in all emergency situations

Laison between incoming calls and emergency personnel

Education:

Domestic Violence Course-Certificate, 1998

TDD Applications Course-Certificate, 1997

Emergency Medical Dispatcher-Certificate, 1998

Suicide Prevention Course-Certificate, 1998

Skills:

Dispatch, multi-line phone system, Some WordPerfect, some knowledge of excel .

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