VINA GALLIGNANI
Jacksonville Florida 32210
Objective:
To obtain a secure position within a dynamic organization. To utilize my skills and experience in customer service and administration.
Employment:
Insuranece Auto Auction 2/25/215- 12/01/16
Customer service
Titles
Cashiers
problem solving
setting up sale
reconcile sale
Browns Jeep Chrysler Dodge- -7/15/14= 2/17/15
Service cashier
Service receptionist
Close out service tickets
Book appointments
Pretigious Motors 05/13-11/13
Titles and Billing
Filing
Errand girl
Some Quick books
Some ADP
Insurance Auto Auction 02/26/2013- 05/13
Customer service Rep
Titles
Data Entry
Adesa Long Island Car Auction
08/24/2007 to 10/01/2012
Sales Office
Reservationist
Arbitration
Posting
Sending Veh’s out to service departments
Dealing with the dealers
Putting deals together
Sunshine Air-conditioning
Bellview, Florida
1/01/07-8/01/07
Data Entry
Dispatcher
Answer phones and book appointments
Follow-up on customer service
Enter invoices
ADESA Car Auction Center
yaphank, new york
05/12/03-12/01/06
Arbitration, Administration, Operational
Liaison for Automotive Seller and Dealers
Delegate various mechanics on inspection of vehicles, Account forms for data entry
Arbitration, advise disposition, post sale sheet, post charge frame
Advise dealers on sale and inspection
Liaison for buyer and dealership on resolution
Vehicle registration, various postings, ordering of keys, office supplies
Price quotes, inventory, Title intake
Police Department
Plantation, Florida
09/01/97-02/02/03
Police Dispatcher/ 911 Operator
Field incoming emergency calls
Delegate areas of responsibility to emergency personnel
Supervise all personnel in outside field pursuits
Background checks, data entry
Dispatch calls to fire and rescue
Monitor calls in all emergency situations
Laison between incoming calls and emergency personnel
Education:
Domestic Violence Course-Certificate, 1998
TDD Applications Course-Certificate, 1997
Emergency Medical Dispatcher-Certificate, 1998
Suicide Prevention Course-Certificate, 1998
Skills:
Dispatch, multi-line phone system, Some WordPerfect, some knowledge of excel .