Customer service, administration, data entry
Resume:
De'Shae White
Pflugerville, TX
***************@*****.***
Summary
Interpersonal customer service representative with 4+ years of experience. Dedicated and commited to providing customers with high-quality care to create a positive experience, all while ensuring company goals are met.
Experience
Cashier
Party City - Austin, TX September-2010 - November-2011
Cashier, assisted customers, and stocked freight.
Teacher
Appletree Learning Center - Austin, TX September-2012 - August-2013
Taught 3s, 4s, and Afterschool, as well as floated helping other teachers.
Administrative Assistant
Country Home Learning Center - Austin, TX August-2013 - February 2021
General office work including faxing and printing, greet visitors(including parents, children, and staff) managed/checked files, imputing children information into the computer, receive payments, order office supplies, assist parents and teachers, answer phone and schedule tours for prospects, make sure the front office area was tidy
Customer Service Specialist
HEB-Curbside- Austin, TX May 2019- current
Assist customers with a warm and professional attitude with questions and concerns in person and over the phone, handle emails, inbound calls, and outbound calls, oversee 15+ employees, assess and set up for the day to meet business goals, assist with shopping when needed, train employees
Education
2008-2012
Stephen F. Austin High School - Austin, TX
2012-
General Studies in Health Science
Austin Community College - Austin, TX
Common skills
Customer service, data entry, receptionist, file management, microsoft office, organizational skills, scheduling, time management, multitasking, multi-line phone system, audit, critical thinking, office equipment, active listener
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