Customer Support Call Center

Crystle Dashnau

Homosassa, FL *****

*******.******@*****.***

+1-352-***-****

Work Experience

Secretary

CTS - Homosassa, FL

April 2015 to Present

Write up customer estimates and contracts

Answer phones

Order supplies and materials

Customer Service Specialist

Teleiman, LLC - Crystal River, FL

January 2016 to June 2019

Start/cancel customer accounts

Update customer accounts

Take customer payments

Customer retention

Up sell

Company product knowledge

Respond to customer emails

Train new hires

Education

Associate's degree in Business

Southern New Hampshire University

May 2020 to Present

High school diploma

Crystal River High School

August 1994 to May 1997

Skills

• Call Center

• Customer Support

• CSR

• Customer Care

• Customer Service

• Front Desk

• Phone Etiquette

• Cold Calling

• Office Administration

• Computer skills

• Sales

• Microsoft Excel

• Microsoft Outlook

• Upselling

• Communication skills

• Office experience

• Multi-line phone systems

• Office management

• Typing

Contact this candidate