Surveillance Agent Dump Truck

Jason A Duran

*** ******* ****

San Felipe, NM 87001

Cell (206) 514 - 8665

SUMMARY OF QUALIFICATIONS

Strong analytical ability

Ability to negotiate contracts and revise quotes at a lower cost to the businesses.

Knowledge of all phases of gaming operations, Casino games( Blackjack, poker, Roulette and Craps)

Excellent ability to operate all surveillance equipment(cameras, monitors, and other CCTV equipment)

Good computer skills and excellent math aptitude

Outstanding ability to identify different methods of cheating

Ability to read, write, and communicate verbally in English

Ability to use common sense in making decisions and determinations regarding irregular activities

Skilled in establishing and maintaining effective working relationships with Managers, staff and customers

Deep knowledge and understanding of company and department rules, regulations, policies and procedures, State Gaming Compacts, NIGC, IGRA, and Pueblo of San Felipe Tribal Ordinance

Ability to interface with all departments under surveillance, and outside Law Enforcement Agencies

Knowledge of card counting, hi low count etc.

Conducted internal investigations and gathered evidence for the Gaming Commission.

WORK EXPERIENCE

Valet Supervisor

San Felipe Casino Hollywood

November 1995-1996

Assigned work to employees and monitored all complaints and resolved it accordingly

Assisted customers and parked both manual and automatic vehicles in designated parking areas.

Provided exceptional customer services to both internal and external customers

Coordinated with other departments and maintained all transport vehicles

Ensured compliance to all safety requirements

Ensured security of all parking vehicles and checked all doors and windows after parking

Monitored staff and ensured sufficient staff for managing high volume business

Maintained logs on all vehicles

Assisted customers in directing to various events in the facility

Monitored traffic flow for pick up and drop off

SURVEILLANCE AGENT/ TECHNICIAN

San Felipe Casino Hollywood

March 1996- 2002

Serviced and maintained a Pelco 9740, 9750, 9760 systems, Synectics systems

Installed PTZ’s and standard set cameras.

Documenting and maintaining detailed records of all repairs and installations of surveillance equipment.

Responding to 24/7 seven days/week emergency call outs to perform emergency repairs on the all equipment.

Installing Cat 5 data lines, coax cables, terminating, and splicing.

Observing any and all games of chance, slots, documenting all incidents and infractions.

Training new hires on all games table games, soft count, daily drop observations.

Awarded Employee of the Month for the month of November !996, Excellent job performance, 250 + reports written for MICS violations, table games, main vault, slots and employee theft.

GAMING COMMISSIONER

San Felipe Regulatory Commission

March 2002-2002

Maintain the integrity of the Casino’s gaming operation through monitoring the Casino’s compliance with Federal, State, and Tribal Ordinances.

Maintaining a cooperative relationship with the Casino’s management while advocating supportive solutions.

Analyze casino activities and recommend solutions to maintain integrity.

Analyze and recommend solutions to deter, prevent, and detect illegal activities that would compromise the integrity and safety of the casino.

Other duties as assigned.

Conducting Internal investigations.

Approved contracts for the Casino

SURVEILLANCE AGENT/SUPERVISOR/TECHNICIAN

San Felipe Casino Hollywood

June 2002- Present

Repaired 15+ PTZ cameras throughout the interior and exterior of the Casino. Saved the Casino 7500.00 on repairs.

Installed Cat 5, Coax cables, and 24V power lines. Saved the casino thousands on installation and labor charges.

Troubleshooting and inserting new data into a Pelco System.

Supervised, trained 5 employees on Graveyard

Completed 2 major Table Game moves in dedicated areas, Cameras, PTZ’s and cables were physically relocated.

Observed a past posting scam on the Craps table, known cheater Richard Taylor took the house for 13,000 + dollars.

Observed an unknown male individual kicked the slot machine and the drop door.

Individual was raking out coins through a small opening underneath the drop box. Individual was apprehended and prosecuted.

Executed an ongoing investigation in the kitchen for theft of frozen goods. Individual was apprehended and, released from employment.

December 2014- uncovered a cheating scam on the Black Jack Tables (Card Counting)

Casino lost approximately 6000.00 in counting cards by an unknown female individual.

March 2016- assisted with installing an Avigilon Surveillance system. 220 plus cameras and NVRS were installed. Re-routed Cat 6 data cables. Pulled old Cat 6 cables and RG-6 cables from the Casino ceilings.

Negotiated quotes and saved the Casino 25k from an original price of 250k.

Responsible for maintaining 14 NVRS, 2 IDFs, fiber optic network lines, and 20 plus POE switches.

SURVEILLANCE MANAGER/ SURVEILLANCE LEAD TECHNICIAN

Black Mesa Casino July 2018-December 2019

July 2018- Promoted to a Surveillance Manager

Managed 20+ employees

Managed an operating budget of 400k

Capitol budget had a savings of 130k for the year 2018

Operating budget for the year 2018, savings of 25k

Capitol budget for the year 2019, savings of 25k

Operating budget for the year 2019, savings of 30k

Saved an average of 10-20k renegotiating quotes for 2 consecutive years

Travel Center Surveillance system renegotiated at a lower cost saving the business 70,000.00

Surveillance Upgrade- saved the casino 80+ grand renegotiating proposals and cutting costs.

July 26, 2021 – SANDIA LIGHTWAVE

Project NICO Amazon

Installed Security motion sensors, access panels, card readers, and low voltage devices. Pulled and installed low voltage cables and CAT6 lines, spliced and terminated all RJ45 jacks. Working on a scissor lift CERTIFIED installing JHooks above 75ft.

Installed fiber cable underneath the conduits and on ceilings and steel fences.

Installed cameras for businesses throughout Albuquerque, NM.

Supervisor- Terry Hererra

September 2021 – KOKOPELI CONSTRUCTION

House framer, (carpenter)

Framed walls from 2x8 studs

Built Crickets for the roofs, built protective parapets along the edges of roofs and balconys. Other assigned dutied varied day to day

July 26, 2022 – SAN FELIPE PUBLIC IMPROVEMENT AUTHORITY

Assisted with installing and repairing local area main sewer/service lines to homes.

Unclogging sewer lines and in house clogs in general.

40 hrs of hands on Backhoe, Skidster, Front end loader, Dump truck, and Trash Truck Compacter trainings.

Repairing public roads for local homes throughout the area.

Picking up trash/waste throughout the areas per customers request.

September 2022 – MINERVA CANNABIS

Grower Tech

Harvesting plants, separating different strains by Minerva/Sativa categories.

Bucking marijuana buds and bagging for final production.

ACCOMPLISHMENTS

BLACK MESA CASINO 2018

Removed/ Demolished old obsolete cable/wires for Surveillance and the IT department.

Over 500 lbs of cable was removed from the entire Casino interior areas.

Cost for removal of cables from an outside company was projected at 14,000.00

Project lasted approximately 4.5 weeks to complete.

Average savings for the Surveillance and IT Department was 14,000.00

Project completed by Surveillance Tech Jason Duran.

SAN FELIPE TRAVEL CENTER PROJECT

Removed old cables and other miscellaneous obsolete equipment no longer in use.

Installed new cable trays to accommodate new CAT 6 lines and rerouting to the New IT room located 500 ft from the original room.

A total of 32 lines were installed and terminated.

New patch panel was installed. 2 NVRS were reinstalled.

Fiber optic was rerouted and connected to Surveillance.

Total of 16 existing cameras with another 16 cameras were introduced and integrated into the Avigilon system. Casino Surveillance are able to view the Travel center cameras with override capabilities.

Surveillance system relocation was completed with in 7 hours and recording, retention, and FPS was approved by the Gaming Commission.

Overall Project took 3 weeks to complete.

Travel Center saved approximately 55,000.00 for the work completed by Surveillance Tech Jason Duran.

EDUCATION/ CERTIFICATIONS

Pelco, Clovis California- Installing, trouble shooting and Reconfiguring Matrix Bays

Synectics, Carpenteria California-Intergrating, Installing PSNs (NVRS)

University of Reno Nevada, Surveillance Management

Technical Security Intergration, Lake Stevens Washington-Installation and Networking

New Horizons, Albuquerque New Mexico

Pro Force Security Academy, Silver City New Mexico

Avigilon Surveillance Systems, installing equipment, troubleshooting, repair and maintenance. Certified

COMMUNITY

Active member of the New Mexico Association

Indian Gaming Chapter (Representing The Pueblo of San Felipe and the Gaming Enterprise)

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