WILLIE J. SHELTON
**** ****** ****** ****, *********, TX 75407 · 972-***-****
Email · **************@*****.***
Objective
Seeking a position as a clerical assistant utilizing my full range of skills and experience. Clerical assistant position in an established company. EXPERIENCE
DATES: 1998-MARCH 2022
KRESTMARK WINDOW (BILLING CLERK)
3950 BASTILL ROAD, #100, DALLAS, TX 75212
-Effectively answered calls from potential customers regarding membership/invoices.
-Effectively delivered and prepared sales calls describing invoices on windows
-Explained membership/invoices, prices and answered questions from customers and team (new hires
-Obtained customer information, payment methods and entered into computers
-Maintain confidentiality and displayed respect for core member rights and privacy
-Strong communication and interpersonal skills ensure effective interaction with diverse customers and internal staff members
-Solid computer skills utilized in the preparation of correspondence, documents and spreadsheets
-Proven ability to collate and organize large amounts of data efficiently
-Good knowledge of relevant computer applications
-Strong organizational and planning skills used in scheduling activities and completing multiple tasks on time
DATES: JULY, 2021-JANUARY, 2022
KHOLS (SORTER)
-Effectively sorted and package holiday packages
-Effectively delivered and prepared holiday packages
-Explained and organized mass volumes of orders
-Shipped orders, timely and effectively
EDUCATION
1974-1978
NOXUBEE HIGH SCHOOL
2
SKILLS
• Organized
• Reliable
• Compassionate
• People Skills
• Persuasive
• Motivated
• Goal Driven
• Detail Oriented
• Research Skills
COMPUTER SKILLS
• Microsoft Office-word excel,
PowerPoint, outlook
• Zoom
• Social Media- Facebook
• Teamwork
• Customer Service
• Effective Communication
ACTIVITIES
Dancing
Traveling
Spending time with grandchildren