Skills

Work History

Nhu (Leona) Ngo

Registered Pharmacist

Dedicated Pharmacist seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced in processing, dispensing, and consultation of medications while adhering to safety and quality control. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, patients, management and healthcare administrators. Experienced in delivering excellent customer service, resolving issues and managing inquiries.

Patient education and counseling

Excellent

Medication preparation

Excellent

Drug safety

Excellent

Insurance verification

Excellent

Interpreting and processing medication orders

Excellent

Monitoring therapeutic effectiveness

Excellent

2018-06 - 2019-03 Graduate Intern Pharmacist

Walgreens, San Diego, CA

Provided friendly customer service at drop-off and pick-up counters. Assisted pharmacist in final review of filled prescriptions. Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers. Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Address San Diego, CA 92126

Phone 858-***-****

E-mail advsm9@r.postjobfree.com

Counseled patients on new medications and OTC products. Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions. Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.

Communicated closely with patients, ensuring medical information was kept private.

Followed department policies, procedures and best practices for pharmacy operations.

Monitored inventory levels and notified pharmacist of items requiring reorder. Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.

Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.

Hand counted controlled medications, measured liquids and reconstituted antibiotics.

Performed technical processes required to dispense medications to patients. Effectively prioritized tasks and organized workflow to increase efficiency. Completed accurate cycle counts, inventory management and will-calls for customers.

Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients. Used pharmacy software to enter prescription and insurance information. 2017-10 - 2018-06 Intern Pharmacist

Walgreens, Aliso Viejo, CA

Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions. Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Counseled patients on new medications and OTC products. Used pharmacy software to enter prescription and insurance information. Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.

Assisted pharmacist in final review of filled prescriptions. Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers. Hand counted controlled medications, measured liquids and reconstituted antibiotics.

Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.

Education

Managed over 20 calls from doctors and patients per day. 2014-03 - 2015-07 Palomar Pathmaker Intern

Palomar Medical Center Escondido, Escondido, CA

Completed necessary reports and documentation on time and to specifications.

Transported patients to and from appointments, assisting with getting in and out of vehicles.

Disinfected tools, equipment and surfaces between patients. Supported patients and family members, actively listening to concerns and offering compassionate care.

Quality control- keeping track of stock and reordering new stock as required. Performed nursing support procedures such as bed making, bathing, grooming, feeding.

Learned basic nutrition and feeding techniques.

Knowledge of aseptic technique and infection control. Practiced rules of body mechanics—transport, transfers, ambulation, use of gait belt.

Answer call lights and assist multiple patients with their needs. Report any abnormal findings and complaints to charge nurse immediately. Pharmacist assistant-refund and deliver medications. Assisted pharmacist with performing IV preparation, compounding and drug label.

2013-03 - 2014-04 Nurse Assistant Intern

UCI Medical Center, Irvine, CA

Transported patients between rooms and appointments or testing locations. Responded to patient requests for supplies and personal comfort items such as extra blankets.

Nursing support procedures such as bed making, feeding, grooming. Answering call lights, guest phone calls.

Report any abnormal findings and complaints to charge nurse immediately. Filing documents and papers.

Coordinate events for the volunteer office

2014-09 - 2018-05 Doctor of Pharmacy

Chapman University School of Pharmacy - Irvine, CA Coursework:

IPPE- Community Practice Sept. 2016- Dec. 2016

IPPE- Hospital Practice Jan. 2017- April. 2017

APPE- Advance Community (Costco) Aug. 2017- Sept. 2017 Languages

Certifications

References

APPE- Advance Community (Walgreens) Sept. 2017- Nov. 2017 APPE- Advance Hospital/Health System Nov. 2017- Dec. 2017 APPE- Ambulatory Care Jan. 2018 – Feb. 2018

APPE- Acute Care/Medicine Feb. 2018 – Mar. 2018

APPE- Hospice (Elective) Mar. 2018 – May 2018

Member of Kappa Psi Pharmaceutical Fraternity INC, Zeta Tau Gamma Chapter.

Awarded CUSP Fellowship Sept. 2015 - May 2018

2010-09 - 2014-06 Bachelor of Science: Pharmaceutical Sciences University of California, Irvine - Irvine, CA

Dean's List: Dec. 2012, Dec. 2013

English

Excellent

Chinese - Mandarin

Excellent

Vietnamese

Excellent

Chinese - Teochew

Good

Chinese - Cantonese

Good

2023-02 Licensed Pharmacist

Dr. Jennifer Sung

Pharmacy Manager at Walgreens Pharmacy

26531 Aliso Creek Rd Aliso Viejo, CA 92656

Tel: 949-***-****

advsm9@r.postjobfree.com

Dr. MacLan Duong

Staff Pharmacist at Walgreens Pharmacy

26531 Aliso Creek Rd Aliso Viejo, CA 92656

Tel: 949-***-****

advsm9@r.postjobfree.com

Dr. Jim Kuzman

Pharmacy Clinical Coordinator at Mission Hospital

27700 Medical Center Road Mission Viejo, CA 92691

Tel: 949-***-**** ext: 2231

advsm9@r.postjobfree.com

Dr. Rakesh Tiwari

Assistant Professor at Chapman University School of Pharmacy Rinker Health Science Campus 263

Tel: 714-***-****

advsm9@r.postjobfree.com

Dr. Ajay Sharma

Assistant Professor at Chapman University School of Pharmacy Rinker Health Science Campus 267

Tel: 714-***-****

advsm9@r.postjobfree.com

Barbara Arbour

Volunteer Supervisor at UC Irvine Health

101 The City Dr. Blvd. Building 53, Room 106 Orange, CA 92868 Tel: 714-***-**** Fax: 714-***-****

advsm9@r.postjobfree.com

Contact this candidate