Service Representative Customer
Resume:
Rebecca Strickland
Arma, KS *****
*********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Rep
Scholastic Inc - Neosho, MO
September 2021 to Present
Assisting customers via emails, calls, and chats with orders/order problems, quotes etc. Cashier/Customer Service
Dari Mart - Brownsville, OR
July 2021 to Present
Cash handling, lottery, stocking, food preparation, cleaning. CMT/CNA
NHS/Webb City Health and Rehab - Webb City, MO
April 2021 to April 2021
Pass medications to residents and assist with residents daily living necessities. Taking and recording vital signs
Housing Manager
Souls Harbor - Joplin, MO
September 2018 to April 2021
Intake of residents to homeless facility; breathalyzing; drug testing; spiritual counseling; responsible for keeping facility orderly and solving problems between individuals, and using resources from community to enable and encourage people to get on their feet and head in a better direction. CNA/CMT
NHS/Joplin Health & Rehabilitation - Joplin, MO
March 2018 to August 2019
Helping residents with ADL's, taking and recording vitals, passing medications, Assistant House Manager
Souls Harbor - Joplin, MO
October 2017 to April 2018
Intake of residents to homeless facility; breathalyzing; drug testing; spiritual counseling; responsible for keeping facility orderly and solving problems between individuals, and using resources from community to enable and encourage people to get on their feet and head in a better direction. CNA/CMT
NHS/ Carthage Health and Rehab - Carthage, MO
June 2014 to August 2015
Assisting residents with ADL's, taking/ recording vitals, CBG's and administering insulin Customer Service Representative
Scholastic - Neosho, MO
August 2014 to February 2015
Answer phones, assist with online opening of accounts, accounts payable, problem solving, processing online orders and fax orders.
Caregiver
Integrity Home Care and Hospice - Joplin, MO
September 2013 to January 2014
Assisted clients with in home care; cooking meals, cleaning, laundry, bathing, errands, etc. CNA - Certified Nursing Assistant
Avamere Lebanon Rehabilitation - Lebsnon
February 2009 to April 2012
Assisting residents with ADL's, taking and recording vitals, assisting nurses with delegated tasks. Education
Other in Executive Office/Medical Office
Trend College Northwest - Eugene, OR
September 1994 to March 1995
Graduated High School in General Studies
Central Linn High School - Halsey, OR
September 1985 to June 1986
Skills
• Cna Certified
• Home Health
• CNA
• Certified Nursing Assistant
• Medication Administration
• Caregiving
• Nursing
• Vital Signs
• Hospice Care
• Patient Care
• Alzheimer's Care
• Reliability
• Cleaning Experience
• Team Work
• Flexibility
• Problem-solving
• Laundry
• Medical terminology
• Windows
• Dementia Care
• Home Care
• Food Preparation
• Microsoft Excel (4 years)
• 10 key calculator (4 years)
• Medical transcription (Less than 1 year)
• Cash handling
• Customer service
Awards
Remarkable woman of the 4 State area
February 2021
Was voted one of the most remarkable women of the four state area for doing above and beyond for the community.
Certifications and Licenses
CNA
May 2009 to 2018
CMT
March 2015
passing medications, insulin certified as well
CPR/AED
August 2016 to August 2018
Basic CPR and AED
CMA
September 2016 to August 2017
Passing medications to residents in a long term / skilled care facility; expires 2018 CPR/First Aid
Assessments
Verbal communication — Highly Proficient
August 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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