Gregory Johnson
Brooklyn, N.Y. **212
*************@*****.***
Qualifications: I have developed excellent customer service skills, I work well with others and independently. I have written and communication skills; leadership and management skills; organizational skills; issue resolution skills and interpersonal skills. I have the ability to prioritize, multitask and maintain focus while working in a fast paced environment. I have also obtained skills in training others, dispatching and, delivery of timed sensitivity medications and compounding.
Skills: Type 35 wpm; Proficient in Microsoft Word and Microsoft Office; Licensed and experienced Driver; Deliverer; Trainer; Order Taker; Dispatcher.
Work Experience: (2013-2021) SCI/DDM
75 Nassau Terminal Road
New Hyde Park, NY 11040
Self Employed-Delivery Driver
Delivered Human and Animal Prescription Drugs and Controlled Substances to specified customers/patients.
Prescriptions were to be delivered in a timely manner due to the prescriptions time sensitivity and temperature.
Packages were either given to a doorman or delivered directly to door per customer/patient’s request.
All orders were uploaded on an application that was accessed from my device to track orders and locations.
Delivered throughout the 5 Boroughs of New York and Upstate New York.
(2014-2020) Best Pet Rx
207 East 94th Street 4th Floor
New York, New York, 10128
Courier Deliverer/Receptionist/Dispatcher/Shipping Specialist/Compounder
Greeted customers
Assisted customers with ordered prescriptions for pickup, prepared prescriptions and retrieved payments.
Solved problems with declined cards for payment on prescriptions.
Filed and submitted claims for loss packages through the FedEx/Ups Website.
Tracked missed deliveries; responsible for notifying drivers to re-route those missed deliveries.
Dispatched drivers with orders pre-organized by location for a manageable route to accommodate deadlines.
Data Entry – Input Customers information into Pk (Pharmacy Compounding Software)
Scanned barcodes using a Paladin Software which updates Customer info into the database that’s converted from the Pk system and charges out the prescriptions ordered.
Printed labels with customers identity for packaging.
Required to pay close attention to detail of special notes on a medication and that labels match before packing.
Trained new employees on how to dispatch while using the OMS1 Software App which allows Customers to track their packages.
Delivered Pet Prescription Drugs to customers either direct or to doorman per customers request.
Deliveries were prioritized due to time sensitivity and temperature.
Delivered prescriptions throughout the Manhattan Borough.
Compounding-Created Micro Tabs.
(2011-2013) UPS
10401 Foster Ave
Brooklyn, N.Y. 11236
Deliverer/Packaging Handle
Labeled packages
Prepped packages
Scanning packages
Stocked packages
Greeted customers while delivering packages.
Driver’s helper
Education: Boys and Girls High School
1700 Fulton Street
Brooklyn, N.Y. 11213
High School Diploma