MICHELLE KNIGHT

SUMMARY:

Professional experience in various Clerical and Data Entry Positions

Professional experience within the Banking / Mortgage Industry while working for PNC Bank and BNY Mellon

Performed Data Entry and 10-Key; has the ability to type 35+ WPM

Utilized Microsoft Office including Excel and Outlook, as well as other Computerized Database Systems

Prepared documents for scanning and verified them prior to sending them to the system

Accurately and efficiently ensured that all documents were scanned and indexed to the appropriate systems or departments

Responsible for sorting and imaging documents such as Mortgages, Security Agreements, UCCs and Titles

Logged data and information utilizing 10-key

Ensured that all work including checks, invoices and correspondence are sorted by deadlines, locations and are correctly batched

Mailed various documents to clients to meet various requirements per clients’ instructions

Excellent Verbal and Written Communication Skills, Organizational and Time Management Skills

Earned a Certification in Secretarial Science, Office and Administration Skills

Available to interview and start immediately

EDUCATION:

COMMUNITY COLLEGE OF ALLEGHENY COUNTY, Pittsburgh, PA

Certification in Secretarial Science, Office and Administration Skills

YMCA, Pittsburgh, PA (During Gap of Employment) (04/2013 to 03/2014)

Computer Courses and Career Development Training

Trained on different peripherals of a computer, utilization of mainframe and application based programs

Obtained certification in the ICDLS Course

Attended courses on pursuing opportunities for advancement and professional best practices

EXPERIENCE:

04/2022 to STANDARD BANK, Pittsburgh, PA

10/01/22 QC Documentation Clerk

Entered documentation into system called Docucom

Scanned items into system such as homeowners insurance, titles and anything to do with homeowners.

11/2021 to CHILDRENS YOUTH & FAMILY, Penn Hills, PA

03/2022 Receptionist

Answered phone calls from clients and transferring to them to their caseworkers

Answered questions and performed general Receptionist responsibilities

10/2019 to GATEWAY HEATH PLAN, Pittsburgh, PA

08/2021 General Clerk

Performed clerical support for functional groups

Copied, prepared, and distributed mail

Performed data entry, filing, faxing, and retrieving documents

09/2018 to PNC BANK, Pittsburgh, PA

07/2019 Data Entry

Created paper tickets

Cut checks (physical paper cutting the checks)

Researched check information to see if they had been processed

Entered information into the journal entry and cleared the items

Researched and requested checks from the vendors

10/2016 to BNY MELLON, Pittsburgh, PA

04/2018 Document Custody Processor

Performed review of collateral and loan documents to meet Government Sponsored entities (GSE) or other client specific guidelines

Posted data and document exceptions to the system of records, process documents to clear exceptions, run necessary reports to reconcile completed work and pull loan files as requested for projects and/ or shipments

03/2014 to BNY MELLON, Pittsburgh, PA

03/2015 Records Management Specialist

Prepared documents for scanning and verified them prior to sending them to the system

Accurately and efficiently ensured that all documents were scanned and indexed to the appropriate systems or departments

Organized documents and prepared Xerox copies of various departments as needed

Utilized Microsoft Word, Excel and outlook for various assignments to ensure workflow throughout the department

Accurately input daily information into various database systems

10/2006 to PNC BANK, Pittsburgh, PA

10/2012 Collateral Imaging Specialist

Proficiency in utilizing applications such as Get it, ACBC, ACLS, Captiva, LIS, Citirix and Microsoft Excel

Responsible for sorting and imaging documents such as Mortgages, Security Agreements, UCCs and Titles

Indexed documents and corrected errors

Prepared loans and trailing documents

Made labels through the LIS system for various documents

Labelled titles to prepare them for scanning

Reconciled barcodes with loans by matching names and account numbers

Logged data and information utilizing 10-key

09/2004 to WOOD DINING SERVICES, Pittsburgh, PA

09/2006 Dietician

Advised patients on what to eat in order to maintain a healthy life style

Served lunch and dinner to patients within the facility

Assisted Dietician Nurses and Registered Dietician Nurses in the patient services department with scheduling meal times for patients

01/2002 to PNC BANK, Pittsburgh, PA

08/2004 Lockbox Associate

Ensured that all work including checks, invoices and correspondence are sorted by deadlines, locations and are correctly batched

Mailed various documents to clients to meet various requirements per clients’ instructions

Monitored copiers, faxes and centre printers to ensure that documents maintained a continuous flow

Accurately opened remittance manually or by using an automated 50/51 mail opener

Processed loan and bill payments for different clients and companies in order to meet company requirements and guidelines

Contact this candidate