Customer Service Driver

FT

FELIPE TORRES

flippgst@gmail.com 847-***-**** Morton Grove, IL 60053

Efficient Driver with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. Professional Driver offering over 10 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Enthusiastic Driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.

Route management

Driving and transportation

Confidentiality understanding

Safe driving techniques

Vehicle maintenance

Fluent in Spanish/Bilingual

CDL Class A Certified License

Endorsement : T-Dbl/Trpl Trlr

Finnegan Paving Glenview, IL

Driver

07/2022 - Current

Hauled and transported gravel, dirt, fill and boulders to and from construction sites.

Maintained safe driving habits to protect property and general public on roadways.

Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.

Inspected materials to ensure correct and secure loading. Moved hand and foot controls to loosen and dump material adhering to truck body.

Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.

Positioned blocks and tarps to secure load for transit and prevent materials loss.

Lakeshore Recycling Systems Morton

Grove, IL

Driver

04/2021 - 06/2022

Maintained safe driving habits to protect property and general public on roadways.

Planned efficient routes and adjusted strategies based on current weather and traffic information.

Worked with dispatch to update routes and inform customers of delays. Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Delivered goods and services to customers on time and in excellent condition.

Utilized GPS to optimize routes and continuously meet estimated delivery Summary

Skills

Experience

times.

Monitored traffic conditions and applied defensive strategies to avoid accidents.

Documented daily mileage, gas and other data.

Maintained safe driving history with no critical incidents over 15-year timeframe.

Inspected vehicle before and after every trip to assess performance and maintenance requirements.

Checked vehicle after shift for damage.

Fed Ex Ground Niles, IL

Driver

05/2012 - 03/2021

Utilized GPS to optimize routes and continuously meet estimated delivery times.

Loaded and unloaded merchandise efficiently to meet demanding route targets.

Demonstrated professional conduct with clients to deliver outstanding customer service.

Delivered goods and services to customers on time and in excellent condition.

Coordinated with team members and remained flexible in work scheduling to meet service needs.

Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained.

Completed order forms and collected payments to keep customer accounts current.

Completed pre- and post-trip safety inspections to record and report any defects and malfunctions.

Followed safety rules to keep clean driving record with no accidents or incidents.

US Venture Inc. Niles, IL

Driver

05/2011 - 04/2012

Planned optimal routes to minimize delays and maximize time efficiency. Utilized GPS to optimize routes and continuously meet estimated delivery times.

Loaded and unloaded merchandise efficiently to meet demanding route targets.

Verified contents of inventory loads against shipping papers to determine any discrepancies.

Completed order forms and collected payments to keep customer accounts current.

Kleenex Lots Naperville, IL

Driver

08/2010 - 05/2011

Drove trucks to and from job sites to deliver workers and supplies. Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.

Cleaned vehicle regularly to maintain professional appearance. Loaded and unloaded merchandise efficiently to meet demanding route targets.

Demonstrated professional conduct with clients to deliver outstanding customer service.

Streamwood H.S. Streamwood, IL

High School Diploma

06/1993

Education and Training

Viking Trucking School Park Ridge, IL

CDL

09/2013

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