Office Services Manager
Resume:
Donald M. Burdolski, CIC, CRIS, MBA, AAIC AgAdvisor
Professional Overview:
Management and Sales through Analytical Thinking and Performance.
Professional Experience:
*/**** ** *******, **** Bureau Financial Services
Property Storm Adjuster
Responsible for handling Storm claims for residential, commercial and agricultural risks.
Dedicated to handling KS, IA, NE and SD. Also assigned to handle AZ, MN, UT and NM.
Verify analyze coverage, utilizing Xactanalysis and Xactimate claims management systems. Utilized C4 – Duck Creek Claims documentation systems for Farm Bureau.
Request/obtain Invoices for completed repairs and Contractor estimates for supplements for each claimant.
Review and summarize suit status reports, set loss and expense reserves within a designated authority and draft captioned reports recommending reserves in excess of my authority as well as reporting claims to reinsurers.
Manage between 150 and 175 pending claims on diary system.
Attend Xactimate on going webinar training
Completed Xactimate and Xactanalysis training in the Farm Bureau Cornerstone Training
Responsible for assigned claims for notification and resolution of open claims and setting reserves.
2009 to 2017, Accurate Insurance Agency, Inc.
Handled all aspects of agency operations to include commercial insurance accounts
Managed income and expenses directing others in accounting and payables.
Managed company-agency relations to produce premium volume and profit sharing maximization.
1991 to 2008, Kansas City Insurance Agency, Inc.
Managed agency operations while producing $2m book of business.
Specialized in commercial accounts with emphasis on financial institutions and automotive risks.
1972 to 1991
Dick Taylor Assoc. Group – Sales Training
Snell and Nolan Group – Agency Management
Dick Taylor Chevrolet – Controller
Trailmobile, Inc. – Branch Business Manager
J.F. Pritchard & Co. – Office Services Manager
1979 Rockhurst University – Masters Business Admin & Accounting
Licenses
KS P&C, L&H, Excess & Surplus Lines
MO P&C, L&H
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