Service Agent Representative
Resume:
Dyniasjah Felder
Orangeburg, SC *****
******.*************@*****.***
Proficient in helping individuals, recreational planning and techniques for promoting patient and staff safety. Discerning, well-organized, respectful of patient needs, and able to adapt easily to changing environments and demands. Customer service oriented skilled with greeting patients, scheduling appointments and preparing patient charts.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Contractor
Liveops - Orangeburg, SC
January 2022 to November 2022
As an independent contractor, you will submit invoices and receive payment for completed services. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. You will also creatively solve problems while conducting outbound/inbound calls. Documenting information of calls, managing various of systems and programs also quickly assisting the customer needs.
Customer Service Representative
Alorica - Orangeburg, SC
November 2021 to June 2022
Patient care advocate help customers with questions, give customers information about medications and services, take orders, and process returns. Helping customers with understanding the procedure and answering questions about their medication, they are sometimes seen as having a role in sales. Direct Care Staff
Orangeburg Disabilities and Special Needs - Orangeburg, SC January 2020 to June 2020
I maintained clean, safe and well-organized patient environment and monitored progress and documented any patient health status changes. I supervised daily activities and provided assistance when needed.
Cashier
Popeye's - Lexington, SC
April 2019 to May 2019
I greet and takes customer orders. I packed the food and present the food to the customer. I clean the bathrooms and lobby and also wipe the tables. Counted cash in register drawer at beginning and end of shift.
Caregiver
Nancy's Home Health Care Service LLC - Rock Hill, SC May 2018 to August 2018
I maintained clean personal areas and prepared healthy meals to support client nutritional needs. Assisted patients with personal requirements, including keeping spaces clean and helping with grooming and to maintain self-esteem and general wellness.
Assembler
Vocational Rehabilitation - Orangeburg, SC
June 2017 to August 2017
I train new client members. Extremely reliable safely conscious with solid experience in warehouse operations which includes loading and unloading trucks; shipping, receiving, packing, staging, and stocking.
Education
Diploma
Wilkinson High School
2014
Skills
• Shipping & Receiving
• Load & Unload
• Caregiving
• Warehouse Management
• Developmental Disabilities Experience
• Warehouse Experience
• Home Care
• Live chat (1 year)
Certifications and Licenses
driver's license
CPR/First Aid
Assessments
Work Style: Reliability — Expert
June 2020
Tendency to be dependable and come to work
Full results: Expert
Mechanical knowledge — Completed
July 2020
Understanding and applying mechanical concepts and processes. Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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