Paula Jordan
**********@*******.*** / 804-***-**** / 3600 Wilmington Avenue, Apartment A, Hopewell, VA Summary
Motivated and hardworking office professional. Able to independently organize resources to smoothly meet routine needs and complete projects. Skilled problem-solver with adaptability to handle changing demands. Experience
Retired – Actively Seeking Employment November 2021 - Present Administrative Assistant October 2011 – November 2021 Evonik Corporation - Hopewell, VA & Allenton, PA
Maintained a high level of professionalism and provided excellent customer service to all company clients
Team player in an office setting where all staff members were encouraged to work to their full potential
Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
Arranged travel for senior management
Arranged catering needs for staff meetings
Actively Seeking Employment March 2011 – October 2011 Executive Administrative Assistant February 1991 – March 2011 John Randolph Medical Center - Hopewell, VA
Attended board meetings and executive committee meetings
Set up meetings and maintained minutes
Exhibited strong customer service skills, ensuring customer satisfaction
Trained new administrative office staff in office processes
Arranged travel for senior management
Administrative Assistant October 1972 – December 1990 United States Government (Civil Service) - Fort Lee, VA & Fort Bragg, NC
Organized conferences and special events, including preparation of supporting materials and catering
Scheduled meetings and assisted with travel arrangements
Answered incoming calls and directed messages to the appropriate party
Maintained an efficient office environment
Provided strong customer service, enabling customer satisfaction
Maintained thorough knowledge of company policies and procedures and provided high-level customer service training to new employees
Skills
Efficient in Microsoft Office, customer service, and critical thinking Education
High School Diploma
Hopewell High School • Hopewell, VA
June 1972