Equipment Operator Customer Service
Resume:
Nov **** - Current
Sep **** - Jan 2018
Ricardo Melendez
Professional Summary
Hardworking route driver with solid sales experience and excellent customer service skills. Consistently plan efficient routes and keep equipment ready for maximum sales. Able to smoothly bring in new customers and keep up connections with existing customers by using strong communication and organizational skills.
Skills
Vehicle maintenance Driving and transportation
Route management Schedule management
Safe driving Plan routes
Maintain vehicles Customer relations
Delivery schedule development Customer service
Documentation
Experience
Driver
Goldline Transportation - El paso, TX
Planned efficient routes to serve the maximum number of customers each day. Managed time efficiently to meet consumer demands, increasing sales and providing proactive customer service.
Tracked and maintained records for mileage, fuel usage, and delivery information. Operated delivery vehicles in a safe and efficient manner without accidents. Followed prescribed routes and time schedules to meet 100% on-time delivery. Ensured that the truck was well-maintained and scheduled required repairs. CDL/service tech
Gravity Oilfield Services - Pecos, TX
Regularly removed trash, organized tools and checked the shop's equipment to maintain a neat and safe work area.
Troubleshot and diagnosed problems with equipment such as generators and light towers, independently resolving the routine issues and organizing more advanced repairs. Delivered items within a reasonable time by traveling the most direct route. Worked with customers to understand and meet unique product needs. Ensured that the truck was well-maintained and scheduled required repairs. corrections officer
Otero County Prison Facility - Chaparral, NM
Managed safe and secure inmate transfers between facilities and to and from their court dates.
Achieved adequate coverage standards by setting up effective work schedules. 13230 Acelga, San Elizario, TX 79849
Ph: 915-***-****
*****************@*****.***
May 2013 - Sep 2013
Jan 2010 - May 2013
Jun 2004 - Jan 2010
Maintained the security of a maximum facility with over 1200 inmates on average. Upheld the strictest standards for order and discipline to minimize disturbances and keep the peace.
Quickly responded to emergencies involving the inmate population or staff, including escapes, fights and medical issues.
Driver
Lone Wolf Trucking - El Paso, TX
Called on prospective customers to solicit new business and informed customers of new products.
Listened to and resolved service complaints in a timely manner; handled product returns and credits.
Managed time efficiently to meet consumer demands, increasing sales and providing proactive customer service.
Loaded truck with daily orders and display cases, unloaded returns, emptied baskets, and sent damaged products to manufacturers.
Operated sales ordering system, prepared paperwork, and managed cash accounts accurately and effectively.
Driver/equipment operator
Advanced Stimulation Technologies - Midland, TX
Applied visual merchandising techniques to correctly display product per product mix, rotation cycle, and color code compliance.
Loaded truck with daily orders and display cases, unloaded returns, emptied baskets, and sent damaged products to manufacturers.
Operated tractor-trailers on regional overnight routes. Tracked and maintained records for mileage, fuel usage, and delivery information. Operated delivery vehicles in a safe and efficient manner without accidents. Planned efficient routes to serve the maximum number of customers each day. Transportation Sergeant
Otero County Prison Facility - Chaparral, NM
Continuously classified and filed records to keep the system efficient and all information organized.
Reviewed the incoming orders and assigned work to the staff to maintain a demanding schedule.
Troubleshot and diagnosed problems with equipment such as buses and vans, independently resolving the routine issues and organizing more advanced repairs. Achieved adequate coverage standards by setting up effective work schedules. Quickly responded to emergencies involving the inmate population or staff, including escapes, fights and medical issues.
Continuously classified and filed records to keep the system efficient and all information organized.
Managed safe and secure inmate transfers between facilities and to and from their court dates.
Education
GED : Class A CDL Oct 1999
Center for Employment Training - CET El Paso - El Paso, TX three month program for Class A CDL
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