Customer Support Manager Sales
Resume:
MUHAMMAD ALI
Professional Goals
More than **+ years of working experience in Sales & Marketing. Implement sales
strategies to achieve maximum revenue growth every year. Strong Skills in Management
reporting, Team Management with Well-versed in leading staff training,, Moreover,
‘Specialized in Digital Marketing / Social Media Management
Contact:
Mobide
Email:
*************@*****.***
Academic History :
BCS, Karachi, Pakistan
{information Technology / Computer
‘Science NEWPORT University, Bachelor's
<éegree, Karachi (27GPA) 2001-2004
INTERMEDIATE
from Pakistan Pilot Collage 1998-2001
MATRICULATION
from Public School Hyderabad 1996-
1998
LSBF Collage (LONDON)
{Study ACCA 1ST Foundation from 2010-
2011
Achievements :
United Bank Ltd, Karachi
+ Achieved overall performance for the
year of 2008 has been rated as "GOOD"
by the management of United Bank Ltd
‘Axact, Karachi
+ Awarded Axact Performer shield 6
consecutive month “Sep 2033 to Feb’ 14”
Training/Certificates :
1) Certified international Sales
Professional, Axact (IT Company )
Certified International Sales
Professionat:, Axact
+ Successfully completed the
requirements to be recognized as an
Soact
“Certified international Sales
Professional”
2) Certificate of Participation, United
Bank Led
Certificate of Participation, United Bank
Ltd
+ Successfully participate in the In-House
training program *Sales & Callections
Ethics and Code of Canduct*
Work Experience :
Manager Sales & Marketing, TZ Construction Company
(Sector: Property /Research / Specialization: Property
Sales & Marketing) Feburary 2016 - Till Date
‘Setting sales and marketing KPt's to manage activity within the team.
Working with sales executives on approaches to building business
Training the sales team on sales techniques and giving advice. Managing
the company’s social media accounts and pasting relevant content.
Reporting on activities towards targets to the company Deputy Manage
Arranging for the company to attend relevant industry events and
conferences. Reporting on activities towards targets to the company
directors,
Senior Sales & Customer Support Executive Axact (World
Leading IT Company) Research / Development,
Specialization; Sales) February 2013 - July 2015
Co-ordinate with internal departments ta ensure a smooth project
launch, moreover! Develop effective sales pitch and sales process flow,
or maximum revenue generation by using Axact's leading CAM's, along
with Managed and lead a team of BDO’S (Business Development
Officers).
‘Supervisor OGIlI, UBL Bank
Bank / Credit, Specialization: Customer Service / support,
Role: Specialist / Advisor) June 2005 - June 2009
keep up a correspondence with manager and managing MIS for collected
work, also I control Delinquent accounts by using early warning indicator
5 a tool for better controls and Managing NOC, Clearance Letter for law
abiding customers, Moreover maintained daily performance and target
To Ensure early resolution of customer's complaints as per process.
Specializations Languages Spoken
= Sales Marketing. British English:
~ Social Media Management Oral
~ Digital Advertising Written
= Digital Marketing Excellent
= Public Speaking
ome Ura:
-Artand Design writen
Excellent
Key Skill's
Problem solving skills Strong customer service skills Ability to work well under pressure Written &
verbal communication skills .T. skills including Professional in Microsoft Office Sales Skills
Presentation Skills Teamwork skills Punctuality and timekeeping.
Contact this candidate