Data Entry Service Representative

Gonzalo Nassar

Bachelor’s degree on Tourism Economics

Miami, FL 33135

*************@*****.***

786-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Evolent Health - Miami, FL

August 2018 to January 2023

• Provided assistance to clients

• Answered phone and assisted clients with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Confirmed payments, refunds, etc.

• Resolved payment and order disputes

Accounts Payable Specialist

Megacenter - Medley, FL

January 2018 to April 2018

All tasks having to do with Payables.

Operations Agent

Cruise Port Destinations - Miami, FL

2016 to 2017

Assisting customers embarking and disembarking to/from cruise ships Enrollment Assistant

Cognosante, LLC - Miami, FL

2014 to 2016

• Gathering financial information from enrollees

• Assisting enrollees on selecting a health plan offered through the Marketplace (also known as Obama Care/Affordable Care Act)

Bookkeeper

MT Taxes and Associates

2013 to 2014

• Assisted in Bookkeeping of small companies

• Accounts Payables

• Accounts Receivables

• Bank reconciliations, multiple accounts

• Data entry

Accountant

Sanchelima & Associates - Miami, FL

2012 to 2012

• Bookkeeping for various clients

• Accounts Payables

• Accounts Receivables

• Reconciliation of multiple accounts - bank accounts and credit cards

• Data entry

Legal Consultant and Intellectual Property Agents

CLAIM S.A - Havana, CU

2000 to 2011

Havana Cuba) - Accounting and Financial Director:

• Supervisor of two staff accountants

• Responsible for supervision and execution of the strategic plans and the budget

• Cash management

• In charge of all accounting and finance functions, including:

• Accounts Receivables

• Accounts Payables

• Fixed Assets

• Inventory Control

• General Ledger

• Bank reconciliations

Accounting and Finance Manager

Hotel Panamericano - Havana, CU

1995 to 1999

Havana, Cuba) - Financial Planning

• Setting budget for all departments

• Weekly assessments of its development and making required adjustments to achieve desired goals Education

Bachelor's in Tourism Economics

Universidad de Matanzas - Matanzas

September 1981 to July 1986

Tourism Marketing

Centro de Estudios Turisticos

Skills

• Accounts Payable

• AP

• Accounts Receivable

• Invoice

• Workday

• Bilingual

• Spanish

• English

• Data entry

• Customer service

Languages

• Spanish - Fluent

• English - Fluent

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