Dental Assistant Service Representative

Jasmine Ebersole

Dental Assistant - Smile Design Centre

Hagerstown, MD

*******.********@*****.***

+1-240-***-****

Dedicated dental assistant providing efficient and competent service in a busy dental practice. Able to handle all necessary assistant and front desk duties with minimal supervision. Provide excellent customer service, ensuring patient satisfaction and loyalty. Work Experience

Dental Assistant

Smithfield dental - Hagerstown, MD

November 2019 to Present

• Greeting patients as they arrive and answering the phones.

• Scheduling and cancelling patient appointments.

• Dental Charting and Treatment Planning.

• Completing and filing insurance forms and dental billing records.

• Translating dental services into proper billable codes.

• Managing office inventory and supplies.

• Communicating with dental supply vendors.

• Handling test results including x-rays.

• Office duties including document filing, scanning, and creation

• Updating and maintaining patient dental records.

• Overseeing patient check-in procedures.

• Coding and preparing insurance forms.

• Scheduling referral and testing appointments.

Dental Assistant

Smile Design Centre - Hagerstown, MD

April 2017 to Present

- Prepare patients to undergo dental procedure, assist with sterilizing and disinfecting instruments, setting up instrument trays, and preparing materials

- Expose intraoral dental diagnostic x-rays in accordance with all guidelines to ensure patient safety

- Take and record patient medical and dental histories and vital signs, and record treatment information in patient records with 100% accuracy

- Instruct patients in oral hygiene with a friendly and engaging manner

- Schedule patient appointments, fill in insurance documents, prepare bill and receive payments for dental services

Credit Operations Specialist

Citigroup - Hagerstown, MD

July 2015 to July 2016

- Analyze credit data and financial information to determine credit worthiness,

- Credit application processing, including document preparation, verification, and other credit approval related work

- Making credit decisions within the credit policy framework to minimize fraud and control risk Customer Service Representative

First Data - Hagerstown, MD

August 2014 to May 2015

- Analyze credit data and financial information to determine credit worthiness,

- Credit application processing, including document preparation, verification, and other credit approval related work

- Making credit decisions within the credit policy framework to minimize fraud and control risk Cashier, Kmart

Sears Holding Corp - Hagerstown, MD

May 2012 to February 2014

- Provide excellent customer service

- Responsible for accurate transactions and cash/credit card receipts Education

North Hagerstown High School - Columbia, MD

Skills

• INFECTION CONTROL

• CPR

• CPR CERTIFIED

• BILLING

• CUSTOMER SERVICE (2 years)

• Oral Surgery

• Assisting

• Eaglesoft

• HIPAA

• Dental Assisting

• Dental Receptionist

• Chairside Assisting

• Credit Analysis

• Medical Scheduling

Additional Information

SKILLS & ABILITIES

- CPR certified

- Infection Control Certified

- Strong time management skills, prioritizing tasks and meeting deadlines

- Front desk experience with scheduling, customer service, and billing

Contact this candidate