Sec School Customer Service
Resume:
AMALA Junior Indirect ANUSIYA tax Analyst
About Me
Professional Experience
A highly organized and hard-working individual looking for a responsible position to gain practical experience to a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant
contribution to the success of the company.
Hard Skill
Tableau
Oracle
Problem-Solving
SQL
MS Office
MS word, Excel
Tableau Server
Strong Communication
Soft Skill
Observation
Communication
Multi-tasking
Education Background
SECONDARY SCHOOL
Sahayarani Girls Hr. Sec School 2011
My Contact
***********@*****.***
Chennai
Amazon Transport Pvt ltd DELIVERY STATION LIAZION Infosys BPM ltd SENIOR PROCESS EXECUTIVE
Razor Group Junior Indirect Tax Analyst
2018-2020
2021-2022
Nov 2022 - Dec 2022
Overseeing the customer service process.
Resolving customer complaints
Supporting the customer through an email ticketing system and phone calls.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Providing detailed information to customers.
Keep records of customer interactions, process customer accounts .
Follow communication procedures, guidelines and policies. Planning the training and standardization of service delivery. Taking feedback from the customers.
Key responsibilities:
Process loan upon a thorough review of loan applications. Examine potential clients for proper bank statements and applicable filing of tax returns before approval.
Verify the all documents are correct. i will approve and mail sent to settlement agent and processor.
Every day maintained the client mortgage record in Excel Key responsibilities:
Key responsibilities:
Handling Payment Request for each entity through e-mail Unpaid invoice Follow up for each entity through e-mail notification
Creating a data visualizing chart for tax data (Gross amount, net amount, vat amount) for every month in each entity. BACHELOR OF COMPUTER
SCIENCE
Fatima college Madurai
2011-2014 S
Hardworking and committed with strong leadership & Co-ordination skills Possess technical and practical knowledge.
Ready to accept challenges, risks and responsibilities. Likes to handle tough situations.
Willingness to learn.
I am a state player in Kho -Kho and running.
Listening Music
Surfing Net
Sports
Dance
STRENGTH AND ACHIVEMENTS
HOBBIES
PERSONAL INFORMATION
Name: Amala Anusiya
Date of Birth : 19.05.1994
Nationality : Indian
Father Name : Joseph
Mother Name : Loordhu mary
Marital Status : Married
Languages Known : English and Tamil
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge. Given an opportunity, it shall be earnest endeavor to strive hard and attain the standards of excellence set forth by my employer. Amala Anusiya
Contact this candidate