Data Entry Administrative Assistant

Taylor Cowan

**** *** *** ***. ** Alma, AR.***** 479-***-**** ******************@*****.***

Professional Summary

Talented Associate skilled mentoring and leading new team members on company procedures. Dedicated to ensuring clients receive the level of care they deserve while informing them of the range of products and services available. Dedicated associate with extensive experience collaborating with clients, promptly identifying their needs, and recommending products and services to their needs.

Skills

●Teamwork and collaboration

●Cash handling

●Customer service

●Stocking and replenishing

●Communication skills

●Conflict resolution

●New hire training

●Strong researching skills

●Active listening

●Data Entry

●Time Management

●Organization Skills

●Skilled Multi-tasker

●Strong People Skills

Work History

Assistant Manager, 09/16/2019 to current: Sonic Drive-In Alma, AR

Assist with customer support

Coach employees into positions

Expedite shift

$11-$14.75

Bakery/Deli, 07/2018 to 09/14/2019: Shoppers Value Foods- Alma, AR.

●Educating customers about current products.

●Maintaining current knowledge of menu items and products for sale.

●Offer every customer exceptional service and work to resolve issues with orders to complete satisfaction.

●Complete general upkeep tasks, including changing register tapes, replacing employee supplies, and washing windows.

●$10-$12

Crew Trainer, 07/2017 to 07/2018: Sonic Drive-In- Alma,AR.

●Displayed enthusiasm and knowledge about the restaurant’s menu and products.

●Demonstrating genuine hospitality while greeting and establishing rapport with guests.

●Engaged in suggestive selling and other sales techniques.

●Addressed guest concerns and resolved all issues to guests’ satisfaction.

●Handled money, balanced tills, and processed credit card payments

●$9.25-$10

Shift Leader, 12/2012 to 03/3017: Geno’s Pizza- Fort Smith, AR.

●Coached team members in techniques necessary to complete job tasks.

●Assisted customers with prompt and polite support in-person and via telephone.

●Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.

●Responded to all customer inquiries thoroughly and professionally.

●$7.25-$9

Education

Vista College: Current

●Associate of Science: Medical Administrative Assistant- Utah

●GPA: 4.0

●Graduation Date: October 2019

GED: 2008

●Crawford County Adult Education Center- Van Buren, AR.

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