Planning Specialist Customer Service
Resume:
Johnny Lacoure
Demand Planner ~ Scheduler ~ Customer Service Specialist
Spring, TX 77386
********@*****.***
Date
I am currently seeking a challenging career opportunity as a Regional Demand Planner and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include over 20 years of experience providing leadership and support throughout supply and demand industries. I have effectively applied my skills and knowledge toward developing and implementing forecast models based on industry trends, demand patterns, and risk assessments. In addition to my talent for streamlining and expediting operations, I am experienced in logistics, schedule coordination, and customer service. I offer dynamic communication and interpersonal relation skills and am highly effective in planning and coordinating workflow and managing time to maximize productivity and efficiency.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your operations and look forward to interviewing with you in the near future.
Sincerely,
Johnny Lacoure
Johnny Lacoure
Demand Planner ~ Scheduler ~ Customer Service Specialist
Spring, TX 77386 281-***-**** ********@*****.***
Profile of Qualifications
Highly accomplished Demand Planning Specialist eager to contribute 20+ years of professional experience in Supply Chain, Schedule Coordination, and Customer Service toward maximizing a top employer’s success
oSupported $100M in revenue by overseeing the receiving and validation of PDC orders
oDelivered 900+ bits per month, leading to $10M in revenue while serving as Lead Demand Planning Coordinator for annual contracts
oDrove an increase in manufacturing productivity from 45 bits per month to 900+ bits per month
Expertise in developing and implementing effective forecast models based on industry trends, demand patterns, and risk assessments
Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining supply chain operations, eliminating risks, and adapting to evolving scenarios in fast-paced environments
Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and quality
Dynamic communication and interpersonal relation skills with a continual commitment to cultivating positive relationships that lead to increases in satisfaction, retention, and repeat business with customers
Technology savvy, with proficiency in MS Word, Excel, Outlook, Oracle, Sales Connect, and CRM Platforms
Professional Experience
JL Insurance Agency – Spring, TX 2020 – Present
Health Insurance Broker
Demonstrate the benefits and features of health insurance plans to maximize sales with prospective clients
Continuously strengthen skills and proficiency in using Sales Connect and CRM Platform and Microsoft Excel
Maintain an up-to-date understanding of Health Insurance practices, policies, and plans to better assist clients
Schlumberger / Smith International – Houston, TX 2000 – 2020
Demand Planning Specialist / Supply Chain Coordinator
Leveraged appropriate models and techniques to forecast supply and demand of customer orders
Skillfully developed and implemented strategies for optimizing inventory, asset turns, and service levels
Remained in constant contact with end-users throughout North America Land, North America Offshore, Latin America, Canada, Asia, and Middle East to communicate pertinent information and updates
Collaborated with foreign and domestic sales teams in achieving effective supply and demand balance
Prioritized order demand to maximize the productivity of product delivery
Actively assisted engineering, manufacturing, and logistics staff with meeting customer requirements
Utilized PDC industry experience to recommend solutions for expediting orders and improving revenue
Additional Work Experience
Manufacturing Planner, Scheduler, Quality Control Inspector, Schlumberger / Smith International
Professional Development
Life & Health License
Contact this candidate