Service Representative Crew Member
Resume:
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Zykeria John
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ZYKERIA JOHNSON EDUCATION
Dedicated customer service representative Westwood high School
dedicated to providing quality care for Aug 2013 — June 2016
ultimate customer satisfaction. Proven ability
to establish and maintain excellent
communication and relationships with clients. WORK EXPERIENCE
Dedicated to identifying customer needs and
delivering effective solutions to all problems.
Excellent time management skills combined
with a superior knowledge of the customer
service industry. Passionate, hardworking and
ready to join my next team.
Wendys Crew Member
Oct 2014 — Dec 2016
As a crew member of Wendy's my responsibilities were be adhered to all safety rules
and regulations. Take orders speak loud and clear for customers to hear. also had to
receive money, prepare food and fix drinks all with a smile to fulfill the customer
needs.
Devro Operator
CONTACT Oct 2017 - Aug 2018
As an operator at Devro my duty was to sanitize the work area and all work
equipment needed to use, prepare paperwork to keep trace of all information from
set up sheets and HDMI screens pertaining how the casing is being ran through the
shirring machine. Startup shirring machine on time and remain flexible, adaptable
and punctual. Be focused and committed to precise work. served as a safe and
effective machine operator on various large-scale projects. Adhered to all safety rules
and guidelines. Worked well independently and with others.
PHONE:
EMAIL:
advs1x@r.postjobfree.com
Devro Lead Operator
Sep 2018 - Oct 2020
As a Lead Operator had to control machines and take charge of operations which
include repairing, handling and moving objects, monitor processes, inspect materials,
structures and all equipment. Assist with the walk through with the oncoming and
outgoing shift. then had to print out schedules and assign all operators to a
machine, proceed to the take over meeting and notify my team the task of the day.
Lab testing which requires to run strands through the mpa machine to check
moisture, oil and glycerin of casing was to be entered into the database correctly.
Accommodate relievers and relieving machines for lunch breaks.
Devro Team Leader
Oct 2020 - Aug 2021
As a Team Leader at Devro motivate and inspire my team by creating an
environment that promotes positive communication, encourage a great bond with
team members and demonstrate flexibility. Manage 8:00 production meeting to
discuss and share information, clarify the needs of the department establish
deadlines and create schedules with consideration for each department priorities.
also had to assist with the quality audits at the beginning of the shift and a the end of
shifts to verify and assure that the compliance of the department are being complied
as asked. Sending emails, coaching reviews and writing out corrective actions was
apart of the team leader role as well. Helping operators on the shirring machines with
computer and printer issues. Supervise employees to achieve goals that contribute to
the growth of the company.
Pagelof1 English (U.S.) aa 50% at
&@ onedrive.live.com
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