Service Representative Call Center
Resume:
Lewis Gray
Car Detailer
Titusville, FL *****
advs1j@r.postjobfree.com
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Parks and Recreation
Brevard County - Titusville, FL
June 2021 to Present
Use company vehicle to close parks and lock gates! Custodial Runner
Walt Disney Parks and Resorts - Kissimmee, FL
November 2019 to Present
I deliver items to guest rooms based on guest request! Take out trash and make sure rooms are sanitized! Member Service Representative
Christian Care Ministries - Melbourne, FL
December 2017 to July 2020
I handle inbound calls from Members regarding their membership concerns.. I input data related to payments, handle billing issues related to their membership and deal with with issues related to Medical billing...
Car Detailer
Chrysler Dealership in Titusville
January 2015 to June 2015
-Car Porter
-Car Detailer
Custodian-cleaned Public Facilities/Restrooms/Ball Rooms Walt Disney World
February 2014 to June 2014
-cleaned Public Pools
-Transported Laundry using Company vehicles
Inbound call center Rep
Indianapolis Power & Light Company
February 2003 to September 2013
- Processed connect and disconnect orders for utility services.
- Processed utility bill payments.
Expert Resource Associate
Norcross
March 1999 to May 2002
Norcross contracted through Thomson Multimedia
- Shared knowledge with associates in a positive manner to promote increased performance in job related duties.
- Acted as Superviser when consumer would request to speak with one.
- Exercised expertise in call center Pc and Network applications.
- Provided resolutions to complex issues to external and internal customers.
- Handled issues that went above the inbound call representative.
- Rep of the month for May and June of 2001.
Warranty Support Rep
NORCROSS - Indianapolis, IN
April 1998 to March 1999
Norcross contracted through Thomson Multimedia
- Provided warranty information to customers.
- Documented consumer's complaints relating to company policy.
- Assisted consumers with out of warranty related issues. Inbound Tech Support Rep. Norcross contracted through Thomson Multimedia NORCROSS - Indianapolis, IN
November 1995 to April 1998
- Provided assistance for the installations of Satellite Systems.
- Provided assistance with connections of different electronic devices.
- Provided over the phone diagnosis for Possible Satellite equipment failure.
- Selected as a mentor for incoming associates.
Account Executive
Denmat Corporation
1989 to 1995
- Inside Sales.
- Inbound and outbound calling.
- Supplying Dentists throughout the country with product supplies.
- Provided product applications assistance to Dentist. Education
Associate in Public affairs City Management
Indiana University-Purdue University-Indianapolis - Indianapolis, IN September 1986 to May 2001
Skills
• Custodial Experience
• Sales
• Driving
• Cleaning
• Microsoft Office
• Landscape maintenance
• Microsoft Excel
• Customer Service
• Inside Sales
• Outbound Sales
• Pool Cleaning
Additional Information
Energetic, detail-oriented and hard working individual seeking a position in an environment that promotes professional growth, career development and the opportunity for advancement to management.
Contact this candidate