Enrollment Specialist Customer Service

Deborah Nutt Whiting

*** ***** *** * • Crowley LA 70526 337-***-**** (Cell) ************@*****.***

PROFILE

I have a successful track record with 25 years of experience in all aspects of the office with a major focus in the payroll and accounting departments. I also have several years of customer service and managerial experience. I am never afraid to take on new tasks or challenges and pride myself in adapting to new situations.

University of Louisiana at Lafayette Jan 2022-present

Enrollment Specialist for Distance Learning

First point of contact for new inquiries; communicating the program and requirements

Engaging with student by asking questions and actively listening to their needs

Accurately recording detailed information in database for future outreach

Continue outreach to convert inquiries to apply and enroll

Kergan Brothers Inc. – DBA Sonic Jan 2015-Dec 2021

PAYROLL SPECIALIST/ACCOUNTING/EXECUTIVE ASSISTANT

Responsible for processing hourly, salary and bonus payroll for 2,000+ employees

Processed all payroll taxes; 940, 941, SUTA, FUTA as well as processing W-2’s

Worked on many special projects with the VP of Finance in Excel and creating power point presentations regarding payroll, accounting and award presentations

John N. John Truckline, Inc. Dec 1998 to Jan 2015

PAYROLL/BILLING/ACCOUNTING

New hire onboarding for payroll, deductions, 401k etc

Responsible for all aspects of payroll for mileage, hourly, salary and contract employees

Filed all payroll tax reports; 940, 941, SUTA, and FUTA, W-2’s, W-3’s and 1099’s

Company 401k Administrator for 5 years

First Louisiana National Bank 1996 to 1998

TELLER/CUSTOMER SERVICE

Responsible for balancing cash drawer daily; and verifying funds from fed

Opened new accounts and general customer service

Fruit of the Loom, Inc. 1993 to 1996

OFFICE MANAGER

Responsible for all departments in the office cross trained in every department of the office.

Organized new hire orientation/training and explanation of benefits

Dr Bryan Sibley & Jude Barres

Insurance Coordinator 1994 to 199)

Verified all insurance for patients arriving

Check in/checked out patients as well as others duties in the office

EDUCATION

Bachelors’ Degree in Psychology, University of Kaplan Oct 2010 - Sept 2012

Associates Degree in Business management, LSU – Eunice Aug 1984 - May 1986

Contact this candidate