Claims Representative Senior

Jamevelyn Robinson **** Westbury Lake Drive

Charlotte, NC 28269

704-***-**** **************@*****.***

Objective: A challenging remote position with a company that is stable and offer the opportunity for advancement.

Education:

Serenity Nursing Aide Academy Charlotte, NC

Certificate CNA, EKG, Phlebotomy May 2017

Experience:

Genworth Financial Charlotte, NC

Senior Claims Representative Jan 2021 to present

Received and initiated timely reviews of new assignments and then analyze policies, endorsements, and circumstances reported to determine what coverages, Immediately issued an appropriate reservation of rights letter for any and all coverage issues.

Communicated directly with insureds, claimants, witnesses, doctors, attorneys, body shops, and others by telephone, through written correspondence or through their Attorney as required.

Conducted prompt investigations by securing recorded statements from insureds, claimants, and witnesses and obtaining police reports or any other documentation pertinent to the investigation.

Obtained and verified damages including, but not limited to obtaining copies of repair estimates; medical bills; medical records, and photographs.

University Place Charlotte, NC

Certified Nurse Assistant Apr 2019 to Dec 2020

Cleaning and sanitizing patient areas

Provide and empty bedpans

Changing sheets and restocking rooms with necessary supplies

Prepare rooms for admissions

Helping with medical procedures

Assisting patients with elimination

Carrington Place Nursing Facility Charlotte, NC

Certified Nurse Assistant Aug 2017 to Apr 2019

Changing sheets and restocking rooms with necessary supplies

Prepare rooms for admissions

Answering patient calls

Examining patients for bruises and other injuries/wounds

Helping with medical procedures

Technical skills: Microsoft Excel, Word Perfect, PowerPoint, QuickBooks

References & Awards: Available upon request

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