Athena Sanchez

832-***-**** advs0u@r.postjobfree.com

Objective

To obtain an office administrative position, which would allow me to extend my opportunities, practice my knowledge, and gain more experience.

Skills

· Proficient in Word and Excel

· Spreadsheet and Database Creation

· Accounts Payable/Receivable

· Bookkeeping and Payroll

· Customer Service and Multi-task oriented

· Strong written and verbal communication skills

Experience

HAZELS HOT SHOT DISPATCHER DECEMBER 2012-CURRENT

· Answer, dispatch, and manage a high volume of incoming calls. Coordinate and manage the schedule of drivers across various locations. Resolving all matters related to drivers in a fair and expedient manner. Building an excellent rapport with existing and potential clients. Responding to customer enquiries and providing quotes. TEXAS STAR SHUTTLE OFFICE MANAGER FEBRUARY 2008-2012

· Keep track of the progress that drivers make along their routes. Dispatch and answer multi-line telephone. Handle any complaints or requests made by customers. Organizing and keeping drivers files up to date. Keep the entire staff abreast on any changes in the company policy or expectations. Recruit, interview and hire personnel within the office. Data entry, billing, and filing.

IMMANUEL DENTAL CENTER DENTAL OFFICE ASSISTANT DECEMBER 2004-2005

· Verified eligibility and benefits, filed claims, handled collections, and answered phones. Provided customer service, scheduled appointments, and prepared payment plans for patients. Assisted dentist with dental procedures and sterilization.

HERMANN EYE CENTER INSURANCE DEPT/OPTHALMIC ASST. MAY 2001-JANUARY 2004

· Verified eligibility and benefits, answered insurance related questions. Coordinated pharmaceutical investigational clinical trials. Recruited and consented patients. Collected laboratory blood and urine samples

(laboratory techniques). Performed detailed medical and ocular histories, visual acuities, intraocular pressure readings, visual fields, and photography. Scheduled appointments, filing, and answered phone calls. Education

Astrodome Dental Careers, Houston TX

Dental Assistant, November 2004