Service Representative Customer

Aina Idrissova

213-***-**** ********@*****.*** 921 S. Gramercy dr, apt 14 Los Angeles, CA 90019

Manager Client Adviser Assistant

EXECUTIVE SYNOPSIS

Awell traveled, highly organized professional with 4+ years of experience in customer service, and 5+ years

of experience in management and hospitality.

Delivered an excellent, heartfelt client relationship management, professional service, and care services for

people in need for a locally based independent company during COVID-19 peak time.

Provided an inspirational, thoughtful leadership, brilliant acts of high end customer service during extremely

hectic, elevated rush hours.

¥ Known for having a strong critical thinking abilities that lead to solving any issues in the shortest amount of time.

v Became a manager in several stores and was able to keep each store lively, up to standard, and well organized.

v Mastered e-commerce field, internet literacy, and up to date trends in several fields (fashion, hotel business, culinary)

CORE SKILLS WORK EXPERIENCE

© Communication in 3 S

languages Lenalish, 2011- Present

Russian, Kazakl

© Advertising: strat

development, branding,

marketing

Manager: Travel Agency «Ticket Service»

and «Nicetour» (Kazakhstan, Nur-Sultan)

Manager: Toy Store in

O Mi ft Offic

eae Glendale Galleria mall,

© Excellent organizer Del Amo mall,

Oinauiciiers Westfield Culver city mall,

management/leader Northridge Fashion Center mall.

(Los Angeles,CA)

‘© Negotiation literacy

© Positive thinker Customer service representative: Handmade jewelry Etsy (Los Angels, CA)

© Theabilty to see

the picture in different Server/cashier: Hookah bar «Blue Dream» (Los Angeles, CA)

perspectives

© Result oriented

© Thorough researcher ACCOMPLISHMENTS

© Easy going and quick learner

ZEEE! Upped the sales and acquired 3 times bigger clientele who are loyal and favorite

EDUCATION shoppers, till this day

© High school graduate /

1998-2007 (Kazakhstan, Hit a stretch target in sales during every holiday season

Nur-Sultan) High schoo!

Diploma, Excellent GPA s ned the exclusive insights to the professional aspects of organizing an online

© College graduate / business, and volunteer work

2007-2011 (Kazakhstan,

Nupsulten) Associate Learned the marketing strategies of various companies in travel, hotel, and retail

legree in Management,

Excellent GPA. industry

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