Operations Supervisor Manager

THOMAS R MCGINLEY **** Kirby PKWY

901-***-**** Memphis, TN. 38119

EDUCATION: University of Mississippi, 1983-1985

Memphis State University, 1985-1989

Bachelor of Science: Marketing, emphasis on logistics

WORK EXPERIENCE:

Amazon Fulfillment Services

Byhalia, MS. 38611

Inbound/Outbound Operations Manager April 2020-Present

Directed Inbound department, overseeing the dock, Receive, and Stow areas

Monitored performance metrics and ensured compliance with policies and procedures

Managed daily staffing, inventory management, and budgeting

Created reports and presented findings to senior leadership team

Reduced reported injuries by 63.2% utilizing pre shift stretching program

Improved metrics while overseeing Outbound dock, showing a reduction in rolled freight and mis-sorts

DSV Logistics, Horn Lake, MS Jun 2019-Present

Operations Supervisor

Managed less than 100 hundred workers on second shift for third party

logistics account

Directed Receiving, Put Away, and Outbound including LTL and Small

Package orders

Use supply chain management software to assign duties and roles to operations team

Coordinate supply chain efforts by planning, controlling and tracking inventory

Teams have consistently surpassed nightly production goals

Monitored and adhered to budgets each quarter

Replenishes inventory as required or customer orders while minimizing inventory and carrying cost.

Managed high-performing team of 18 workers to enhance quality and safety of supply chain operations Always striving to improve service and customer satisfaction

Empire Distributing, Memphis, TN March 2016-June 2019

Sales

Actively sold to liquor and grocery accounts in West Tennessee

Built and maintained relationships in designated territory

Exceeded monthly sales objectives and goals for products on program

Sold to package stores as well as grocery chains like Kroger and Walmart

Represents Supply Chain in various committees and meetings

Performed sales presentations and spirit and wine tastings for new and existing customers

Williams Sonoma, Memphis, TN Aug 2013- Feb 2016

Operations Manager

Managed staff of approximately 100 workers in the Memphis distribution center

Directed the Hard Lines Personalization Department

Product was personalized using several different techniques including: engraving, sand blast, hand painted vinyl, and laser

Selected by peers to lead a logistics management team that successfully proposed an increased budget for special projects procurement purposes for supply chain and logistical planning

The personalization broke all previous production records for peak season

Trained to use Six Sigma lean practices

Coordinates supply chain efforts by planning, controlling and tracking inventory Identifies and reconciles inventory adjustments resulting from cycle counts that exceed established parameters

A safe and efficient operation of managed productivity and budgetary numbers reflected forecasts and goals

PFS WEB, Southaven, MS 2005-2012

Operations Supervisor

Experience in managing Receiving, Shipping, Picking, Replenishment, and Inventory control

Coordinated special projects with Kitting and Repack solutions needed

Responsible for all supply chain needs including —ordering LTL carriers, maintaining necessary paperwork for shipments

Responsible for adherence of all SOPs

Certified forklift trainer, safety administrator

Managed three accounts simultaneously, Lego, Lexmark and Amer-Sports

Responsible for overseeing the printing of orders, delivery to floor, picking, verifying, packing and shipping of all orders

Managed 150+ employees

THE COMMERCIAL APPEAL, Memphis, TN 2002-2005

District Manager

Managed staff of 19 independent contractors in all aspects of newspaper circulation

Recruited, interviewed, and trained to meet corporate guidelines

Handled customer grievances- resulting in subscription renewals

Conducted route audits to ensure routes are being delivered in an efficient and timely manner

PETSMART, INC, Knoxville, TN 1998-2001

Assistant Manager

Responsibilities included front end management and receiving departments; inventory control; maintenance of core products to meet superior corporate standards in conjunction with local market conditions; monthly implementation and monitoring of plan-o-grams; hiring, training, and supervising of associates

ORGANIZATIONS:

Member of Sigma Chi Fraternity, Pledge class president

University of Mississippi Athlete- Football, 1983-1984

HONORS:

PFS WEB- Leo Award: Excellence in Leadership and transitioning of clients

COMPUTER SKILLS:

Microsoft Word, Excel, PowerPoint

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